Bolga Court Hostel

active
ResidentialTallangatta Health ServiceSite ARCH-04651Service tallangatta health service::bolga court hostel::tallangatta::3700

Overview

Care typeResidential
Operational places36
RegionTowong (SA2)

Location

Towong (SA2)

1 Lakeside Drive, TALLANGATTA, VIC, 3700

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 3Aug 2025 — 4Oct 2025 — 5Feb 2026 — 5May 2026 — 55Overall
Compliance5
Quality measures5
Residents' experience4
Staffing5
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 94% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202655545
Feb 202655545
Oct 202555445
Aug 202545335
May 202535233
Jan 202545333
Nov 202445435
Jul 202445435
May 202445535
Feb 202445335
Dec 202345234
Aug 202345334
May 202345434

Compliance findings

10 recorded

DateTypeRequirementSeverityFindingStatus
19 Sept 2023Assessment Contact - DeskPersonal care and clinical careNot applicable
19 Sept 2023Assessment Contact - DeskOrganisational governanceNot applicable
28 Mar 2023Site AuditConsumer dignity and choiceCompliant
28 Mar 2023Site AuditOngoing assessment and planning with consumersCompliant
28 Mar 2023Site AuditPersonal care and clinical careNon-compliant
28 Mar 2023Site AuditServices and supports for daily livingCompliant
28 Mar 2023Site AuditOrganisation’s service environmentCompliant
28 Mar 2023Site AuditFeedback and complaintsCompliant
28 Mar 2023Site AuditHuman resourcesCompliant
28 Mar 2023Site AuditOrganisational governanceNon-compliant

Accreditation & assessment timeline

13 events

  1. Assessment Contact - Desk

    Prepared by D. Fekonja

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  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 15 August 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  3. Accreditation decision

    Following a site audit conducted on 21 February 2023 to 23 February 2023, the Commission made a decision on 28 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 28 March 2026.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 27 October 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Site Audit

    Prepared by E. Blance

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  6. Site audit Performance Report

    A site audit was conducted with this service on 21 February 2023 to 23 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 27 April 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 27 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 27 April 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 27 October 2021.

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  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 27 October 2018.

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  12. Assessment
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  13. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.