SWIAA Gardens

active

ResidentialSWIAA LimitedSite ARCH-03801Service swiaa limited::swiaa gardens::bossley park::2176

Overview

ProviderSWIAA Limited

Care typeResidential

Operational places113

RegionBossley Park - Abbotsbury (SA2)

Location

Bossley Park - Abbotsbury (SA2)

84-88 Restwell Road, BOSSLEY PARK, NSW, 2176

Star ratings

Latest — May 2026

3Overall

Compliance4

Quality measures2

Residents' experience3

Staffing3

Compared nationally

Rated higher than 0% of 2,211 rated services nationally.

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	3	4	2	3	3
Feb 2026	3	4	4	3	3
Oct 2025	–	4	4	3	–
Aug 2025	4	4	5	3	3
May 2025	3	4	3	3	2
Jan 2025	3	4	3	4	2
Nov 2024	3	4	3	4	2
Jul 2024	3	3	4	4	2
May 2024	3	3	3	3	3
Feb 2024	3	3	3	3	3
Dec 2023	3	3	3	3	3
Aug 2023	3	3	4	3	2
May 2023	3	5	3	2	2

Compliance findings

8 recorded

Date	Type	Requirement	Severity	Finding	Status
16 June 2023	Accreditation decision	–	–	Consumer dignity and choice	Compliant
16 June 2023	Accreditation decision	–	–	Ongoing assessment and planning with consumers	Compliant
16 June 2023	Accreditation decision	–	–	Personal care and clinical care	Compliant
16 June 2023	Accreditation decision	–	–	Services and supports for daily living	Compliant
16 June 2023	Accreditation decision	–	–	Organisation’s service environment	Compliant
16 June 2023	Accreditation decision	–	–	Feedback and complaints	Compliant
16 June 2023	Accreditation decision	–	–	Human resources	Non-compliant
16 June 2023	Accreditation decision	–	–	Organisational governance	Compliant

Accreditation & assessment timeline

8 events

Assessment contact Performance ReportAug 31, 2023
An assessment contact was conducted with this service on 31 August 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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Accreditation decisionJun 16, 2023
Prepared by M. Nassif
Following a site audit conducted on 19 April 2023 to 21 April 2023, the Commission made a decision on 16 June 2023 to re-accredit this service. The period of accreditation of the service will expire on 16 September 2026.
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Site audit Performance ReportApr 21, 2023
A site audit was conducted with this service on 19 April 2023 to 21 April 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Accreditation decisionFeb 10, 2022
Following a site audit conducted on 17 December 2018 to 19 December 2018, the Commission made a decision 18 January 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 10 February 2022. The period of accreditation of the service will expire on 16 September 2023.
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AssessmentDec 19, 2018
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 16 March 2022.
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AssessmentJan 14, 2016
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 16 March 2019.
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AssessmentDec 12, 2012
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AssessmentDec 9, 2009
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Regulatory actions

0 recorded

No regulatory actions recorded.