Merrimac Park Private Care

active
ResidentialSuperior Care Group Pty LtdSite ARCH-05545Service superior care group pty ltd::merrimac park private care::merrimac::4226

Overview

Care typeResidential
Operational places96
RegionMerrimac (SA2)

Location

Merrimac (SA2)

50-52 Macadie Way, MERRIMAC, QLD, 4226

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 1Feb 2024 — 1May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 2Aug 2025 — 2Oct 2025 — 3Feb 2026 — 4May 2026 — 44Overall
Compliance3
Quality measures3
Residents' experience4
Staffing4
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202643344
Feb 202643344
Oct 202533335
Aug 202522333
May 202522333
Jan 202533232
Nov 202433333
Jul 202433242
May 202433343
Feb 202411341
Dec 202311341
Aug 202335241
May 202335331

Compliance findings

11 recorded

DateTypeRequirementSeverityFindingStatus
17 Dec 2024Consumer dignity and choiceCompliant
17 Dec 2024Organisation’s service environmentCompliant
17 Dec 2024Feedback and complaintsCompliant
13 Nov 2023Accreditation decisionConsumer dignity and choice NotCompliant
13 Nov 2023Accreditation decisionOngoing assessment and planning with consumers NotCompliant
13 Nov 2023Accreditation decisionPersonal care and clinical care NotCompliant
13 Nov 2023Accreditation decisionServices and supports for daily living NotCompliant
13 Nov 2023Accreditation decisionOrganisation’s service environment NotCompliant
13 Nov 2023Accreditation decisionFeedback and complaintsCompliant
13 Nov 2023Accreditation decisionHuman resources NotCompliant
13 Nov 2023Accreditation decisionOrganisational governance NotCompliant

Accreditation & assessment timeline

13 events

  1. Assessment

    Prepared by P. Sherin

    Decision regarding accreditation Following a review audit conducted on 11/11/2024 to 15/11/2024, the Commission made a decision on 17/12/2024 not to revoke and to vary the accreditation of this service. The period of accreditation of the service has not been varied and will expire on 17/12/2025.

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  2. Review audit Performance Report

    A review audit was conducted with this service on 11 November 2024 to 15 November 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the review audit.

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  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 18/06/2024 to 19/06/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  4. Accreditation decision

    Prepared by B Bassett

    Following a site audit conducted on 26 September 2023 to 29 September 2023, the Commission made a decision on 13 November 2023 to re-accredit this service. The period of accreditation of the service will expire on 04 March 2027.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 26 September 2023 to 29 September 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Assessment contact Performance Report

    An assessment contact was conducted with this service on 14 June 2023 to 15 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  7. Accreditation decision

    Following a site audit conducted on 02 February 2021 to 04 February 2021, the Commission made a decision on 04 March 2021 to re-accredit this service. The period of accreditation of the service will expire on 04 March 2024.

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  8. Site audit Performance Report

    A site audit was conducted with this service on 02 February 2021 to 04 February 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  9. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 22 May 2021.

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  10. Assessment contact Performance Report

    An assessment contact was conducted with this service on 29 July 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 November 2020.

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  12. Assessment

    The Administrative Appeals Tribunal decided, on 9 July 2015, to re-accredit Merrimac Park Private Care for three years from 23 November 2014. The home's accreditation will expire on 23 November 2017.

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  13. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.