SummitCare Baulkham Hills

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ResidentialSummitCare Baulkham Hills (NSW) Pty LtdSite ARCH-05118Service summitcare baulkham hills (nsw) pty ltd::summitcare baulkham hills::baulkham hills::2153

Overview

Care typeResidential
Operational places232
RegionBaulkham Hills - East (SA2)

Location

Baulkham Hills - East (SA2)

5 Bass Drive, BAULKHAM HILLS, NSW, 2153

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 33Overall
Compliance5
Quality measures1
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 0% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202635133
Feb 202645333
Oct 202545333
Aug 202545333
May 202545333
Jan 202545333
Nov 202445333
Jul 202445533
May 202445432
Feb 202445433
Dec 202345434
Aug 202345334
May 202345434

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
07 Feb 2023Accreditation decisionConsumer dignity and choiceCompliant
07 Feb 2023Accreditation decisionOngoing assessment and planning with consumersCompliant
07 Feb 2023Accreditation decisionPersonal care and clinical careCompliant
07 Feb 2023Accreditation decisionServices and supports for daily livingCompliant
07 Feb 2023Accreditation decisionOrganisation’s service environmentCompliant
07 Feb 2023Accreditation decisionFeedback and complaintsCompliant
07 Feb 2023Accreditation decisionHuman resourcesCompliant
07 Feb 2023Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

9 events

  1. Assessment contact Performance Report

    An assessment contact was conducted with this service on 12 October 2023 to 12 October 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  2. Accreditation decision

    Prepared by prepared by K. Spurrell

    Following a site audit conducted on 03 January 2023 to 06 January 2023, the Commission made a decision on 07 February 2023 to re-accredit this service. The period of accreditation of the service will expire on 07 February 2026.

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  3. Site audit Performance Report

    A site audit was conducted with this service on 03 January 2023 to 06 January 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 27 March 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 27 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 27 March 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  7. Assessment contact Performance Report

    An assessment contact was conducted with this service on 07 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 27 September 2021.

    source ↗
  9. Assessment

    This is a new home and is accredited for one year until 27 September 2018. We made the decision on 27 September 2017.

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Regulatory actions

0 recorded

No regulatory actions recorded.