MYVISTA Balcatta

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ResidentialStirling Ethnic Aged Home Association (Inc)Site ARCH-03665Service stirling ethnic aged home association (inc)::myvista balcatta::balcatta::6021

Overview

Care typeResidential
Operational places102
RegionBalcatta - Hamersley (SA2)

Location

Balcatta - Hamersley (SA2)

11 Nugent Street, BALCATTA, WA, 6021

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 3Dec 2023 — 3Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures4
Residents' experience4
Staffing4
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645444
Feb 202645343
Oct 202545433
Aug 202545433
May 202545333
Jan 202545533
Nov 202445452
Jul 202445352
May 202445352
Feb 202445352
Dec 202335332
Aug 202335332
May 202345432

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
27 Sept 2024Accreditation decisionConsumer dignity and choiceCompliant
27 Sept 2024Accreditation decisionOngoing assessment and planning with consumersCompliant
27 Sept 2024Accreditation decisionPersonal care and clinical careCompliant
27 Sept 2024Accreditation decisionServices and supports for daily livingCompliant
27 Sept 2024Accreditation decisionOrganisation’s service environmentCompliant
27 Sept 2024Accreditation decisionFeedback and complaintsCompliant
27 Sept 2024Accreditation decisionHuman resourcesCompliant
27 Sept 2024Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

10 events

  1. Accreditation decision

    Prepared by P. Wallner

    Following a site audit conducted on 20/08/2024 to 22/08/2024, the Commission made a decision on 27/09/2024 to re-accredit this service. The period of accreditation of the service will expire on 20/01/2028

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  2. Site audit Performance Report

    A site audit was conducted with this service on 20/08/2024 to 22/08/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 20 June 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  4. Accreditation decision

    Following a site audit conducted on 09 November 2021 to 11 November 2021, the Commission made a decision on 20 January 2022 to re-accredit this service. The period of accreditation of the service will expire on 20 January 2025.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 09 November 2021 to 11 November 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 March 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 September 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 March 2021.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 March 2018.

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  10. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.