Auburn House

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ResidentialSt Vincent's Hospital (Melbourne) LimitedSite ARCH-03154Service st vincent's hospital (melbourne) limited::auburn house::hawthorn east::3123

Overview

Care typeResidential
Operational places30
RegionHawthorn East (SA2)

Location

Hawthorn East (SA2)

98 Camberwell Road, HAWTHORN EAST, VIC, 3123

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing5
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645345
Feb 202645444
Oct 202544144
Aug 202544344
May 202544245
Jan 202544445
Nov 202444345
Jul 202444145
May 202444345
Feb 202444335
Dec 202344335
Aug 202333335
May 202333525

Compliance findings

9 recorded

DateTypeRequirementSeverityFindingStatus
09 Aug 2024Site AuditConsumer dignity and choiceCompliant
09 Aug 2024Site AuditOngoing assessment and planning with consumersCompliant
09 Aug 2024Site AuditPersonal care and clinical careCompliant
09 Aug 2024Site AuditServices and supports for daily livingCompliant
09 Aug 2024Site AuditOrganisation’s service environmentCompliant
09 Aug 2024Site AuditFeedback and complaintsCompliant
09 Aug 2024Site AuditHuman resourcesCompliant
09 Aug 2024Site AuditOrganisational governanceCompliant
26 July 2023Assessment Contact - SiteFeedback and complaintsNot applicable

Accreditation & assessment timeline

12 events

  1. Accreditation decision

    Following a site audit conducted on 09/07/2024 to 11/07/2024, the Commission made a decision on 09/08/2024 to re-accredit this service. The period of accreditation of the service will expire on 23/10/2027

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  2. Site Audit

    Prepared by N Eastwood

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  3. Site audit Performance Report

    A site audit was conducted with this service on 09 July 2024 to 11 July 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Assessment Contact - Site

    Prepared by N Eastwood

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 15 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Accreditation decision

    Following a site audit conducted on 01 March 2022 to 04 March 2022, the Commission made a decision on 12 April 2022 to re-accredit this service. The period of accreditation of the service will expire on 23 October 2024.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Site audit Performance Report

    A site audit was conducted with this service on 01 March 2022 to 04 March 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 April 2022.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 April 2019.

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  11. Assessment
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  12. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.