St Vincent's Care Services Werribee

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ResidentialSt Vincent's Care Services LtdSite ARCH-04427Service st vincent's care services ltd::st vincent's care services werribee::werribee::3030

Overview

Care typeResidential
Operational places80
RegionWerribee - South (SA2)

Location

Werribee - South (SA2)

240 Hoppers Lane, WERRIBEE, VIC, 3030

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 2Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 3Oct 2025 — 3Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing5
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645335
Feb 202645334
Oct 202534333
Aug 202534333
May 202534333
Jan 202534332
Nov 202434332
Jul 202434232
May 202434322
Feb 202434322
Dec 202334222
Aug 202323322
May 202333332

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

10 events

  1. Accreditation decision

    Following a site audit conducted on 11 July 2022 to 13 July 2022, the Commission made a decision on 07 September 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 10 July 2025. The period of accreditation of the service will expire on 07 March 2026.

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  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 22 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  3. Accreditation decision

    Following a site audit conducted on 11 July 2022 to 13 July 2022, the Commission made a decision on 07 September 2022 to re-accredit this service. The period of accreditation of the service will expire on 07 September 2025.

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  4. Site audit Performance Report

    A site audit was conducted with this service on 11 July 2022 to 13 July 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 12 November 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 12 May 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Assessment contact Performance Report

    An assessment contact was conducted with this service on 10 May 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 12 November 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 12 May 2021.

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  10. Assessment

    This is a new home and is accredited for one year until 12 May 2018. We made the decision on 12 May 2017.

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Regulatory actions

0 recorded

No regulatory actions recorded.