St Vincent's Care Services Toowoomba - Nursing Home

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ResidentialSt Vincent's Care Services LtdSite ARCH-04415Service st vincent's care services ltd::st vincent's care services toowoomba - nursing home::toowoomba::4350

Overview

Care typeResidential
Operational places88
RegionDarling Heights (SA2)

Location

Darling Heights (SA2)

227 Spring Street, TOOWOOMBA, QLD, 4350

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures2
Residents' experience3
Staffing5
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645235
Feb 202645433
Oct 202545434
Aug 202545433
May 202545443
Jan 202545343
Nov 202445442
Jul 202445543
May 202445532
Feb 202445533
Dec 202345533
Aug 202345533
May 202345533

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
22 Mar 2024Accreditation decisionConsumer dignity and choiceCompliant
22 Mar 2024Accreditation decisionOngoing assessment and planning with consumersCompliant
22 Mar 2024Accreditation decisionPersonal care and clinical careCompliant
22 Mar 2024Accreditation decisionServices and supports for daily livingCompliant
22 Mar 2024Accreditation decisionOrganisation’s service environmentCompliant
22 Mar 2024Accreditation decisionFeedback and complaintsCompliant
22 Mar 2024Accreditation decisionHuman resourcesCompliant
22 Mar 2024Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

9 events

  1. Accreditation decision

    Prepared by Stewart Brumm

    Following a site audit conducted on 20 February 2024 to 23 February 2024, the Commission made a decision on 22 March 2024 to re-accredit this service. The period of accreditation of the service will expire on 19 April 2027.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 20 February 2024 to 23 February 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 24 November 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Accreditation decision

    Following a site audit conducted on 01 March 2021 to 04 March 2021, the Commission made a decision on 19 April 2021 to re-accredit this service. The period of accreditation of the service will expire on 19 April 2024.

    source ↗
  5. Site audit Performance Report

    A site audit was conducted with this service on 01 March 2021 to 04 March 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 24 May 2021.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 24 November 2020.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 24 November 2017.

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  9. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.