St Vincent's Care Services Southport

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ResidentialSt Vincent's Care Services LtdSite ARCH-04407Service st vincent's care services ltd::st vincent's care services southport::southport::4215

Overview

ProviderSt Vincent's Care Services Ltd

Care typeResidential

Operational places94

RegionSouthport - South (SA2)

Location

Southport - South (SA2)

32 Bauer Street, SOUTHPORT, QLD, 4215

Star ratings

Latest — May 2026

4Overall

Compliance5

Quality measures3

Residents' experience4

Staffing5

Compared nationally

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	4	5	3	4	5
Feb 2026	4	5	3	4	5
Oct 2025	4	5	3	4	3
Aug 2025	4	5	3	4	3
May 2025	4	5	3	4	2
Jan 2025	4	5	3	4	3
Nov 2024	4	5	3	4	3
Jul 2024	4	5	2	4	3
May 2024	4	5	5	4	2
Feb 2024	4	5	5	4	2
Dec 2023	4	5	3	4	2
Aug 2023	4	5	3	4	2
May 2023	3	4	3	4	1

Compliance findings

8 recorded

Date	Type	Requirement	Severity	Finding	Status
05 Apr 2023	Accreditation decision	–	–	Consumer dignity and choice	Compliant
05 Apr 2023	Accreditation decision	–	–	Ongoing assessment and planning with consumers	Compliant
05 Apr 2023	Accreditation decision	–	–	Personal care and clinical care	Compliant
05 Apr 2023	Accreditation decision	–	–	Services and supports for daily living	Compliant
05 Apr 2023	Accreditation decision	–	–	Organisation’s service environment	Compliant
05 Apr 2023	Accreditation decision	–	–	Feedback and complaints	Compliant
05 Apr 2023	Accreditation decision	–	–	Human resources	Compliant
05 Apr 2023	Accreditation decision	–	–	Organisational governance	Compliant

Accreditation & assessment timeline

9 events

Accreditation decisionApr 5, 2023
Prepared by M. Nassif
Following a site audit conducted on 20 February 2023 to 22 February 2023, the Commission made a decision on 05 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 05 April 2026.
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Site audit Performance ReportFeb 22, 2023
A site audit was conducted with this service on 20 February 2023 to 22 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Exceptional CircumstancesJan 30, 2023
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 04 August 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
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Accreditation decisionDec 17, 2021
Following a site audit conducted on 30 April 2019 to 02 May 2019, the Commission made a decision on 06 June 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 17 December 2021. The period of accreditation of the service will expire on 04 February 2023.
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AssessmentMay 2, 2019
Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 04 August 2022.
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AssessmentMay 17, 2016
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 04 August 2019.
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AssessmentMay 22, 2013
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AssessmentMay 6, 2010
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AssessmentMay 21, 2008
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Regulatory actions

0 recorded

No regulatory actions recorded.