St Vincent's Care Services Kew

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ResidentialSt Vincent's Care Services LtdSite ARCH-04426Service st vincent's care services ltd::st vincent's care services kew::kew::3101

Overview

Care typeResidential
Operational places135
RegionKew - West (SA2)

Location

Kew - West (SA2)

104 Studley Park Road, KEW, VIC, 3101

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing5
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645335
Feb 202645333
Oct 202545333
Aug 202545433
May 202545333
Jan 202545334
Nov 202445433
Jul 202445333
May 202434333
Feb 202434333
Dec 202334333
Aug 202334422
May 202334522

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
13 June 2023Accreditation decisionConsumer dignity and choiceCompliant
13 June 2023Accreditation decisionOngoing assessment and planning with consumersCompliant
13 June 2023Accreditation decisionPersonal care and clinical careCompliant
13 June 2023Accreditation decisionServices and supports for daily livingCompliant
13 June 2023Accreditation decisionOrganisation’s service environmentCompliant
13 June 2023Accreditation decisionFeedback and complaintsCompliant
13 June 2023Accreditation decisionHuman resourcesCompliant
13 June 2023Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

6 events

  1. Accreditation decision

    Prepared by G. Hope-Simpson

    Following a site audit conducted on 08 May 2023 to 10 May 2023, the Commission made a decision on 13 June 2023 to re-accredit this service. The period of accreditation of the service will expire on 13 June 2026.

    source ↗
  2. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 24 Dec 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  3. Site audit Performance Report

    A site audit was conducted with this service on 08 May 2023 to 10 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 24 June 2023 The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 24 December 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  6. Accreditation decision

    Following an application for accreditation, the Commission made a decision on 24 June 2021 to accredit this commencing service. The period of accreditation of the service will expire on 24 June 2022.

    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.