St Vincent's Care Services Kangaroo Point - Marycrest

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ResidentialSt Vincent's Care Services LtdSite ARCH-04404Service st vincent's care services ltd::st vincent's care services kangaroo point - marycrest::kangaroo point::4169

Overview

Care typeResidential
Operational places152
RegionKangaroo Point (SA2)

Location

Kangaroo Point (SA2)

411 Main Street, KANGAROO POINT, QLD, 4169

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures5
Residents' experience4
Staffing3
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645543
Feb 202645543
Oct 202545444
Aug 202545343
May 202545443
Jan 202545444
Nov 202445543
Jul 202445542
May 202445443
Feb 202445533
Dec 202345533
Aug 202345533
May 202345533

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
22 Jan 2024Accreditation decisionConsumer dignity and choiceCompliant
22 Jan 2024Accreditation decisionOngoing assessment and planning with consumersCompliant
22 Jan 2024Accreditation decisionPersonal care and clinical careCompliant
22 Jan 2024Accreditation decisionServices and supports for daily livingCompliant
22 Jan 2024Accreditation decisionOrganisation’s service environmentCompliant
22 Jan 2024Accreditation decisionFeedback and complaintsCompliant
22 Jan 2024Accreditation decisionHuman resourcesCompliant
22 Jan 2024Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

9 events

  1. Assessment contact Performance Report

    An assessment contact was conducted with this service on 26/11/2024 to 26/11/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  2. Accreditation decision

    Prepared by Katherine Richards

    Following a site audit conducted on 05 December 2023 to 07 December 2023, the Commission made a decision on 22 January 2024 to re-accredit this service. The period of accreditation of the service will expire on 12 April 2027.

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  3. Site audit Performance Report

    A site audit was conducted with this service on 05 December 2023 to 07 December 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Site audit Performance Report

    A site audit was conducted with this service on 02 March 2021 to 05 March 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  5. Accreditation decision

    Following a site audit conducted on 02 March 2021 to 05 March 2021, the Commission made a decision on 12 April 2021 to re-accredit this service. The period of accreditation of the service will expire on 12 April 2024.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 17 May 2021.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 17 November 2020.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 17 November 2017.

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  9. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.