St Vincent's Care Services Kangaroo Point - Lilian Cooper

active
ResidentialSt Vincent's Care Services LtdSite ARCH-04412Service st vincent's care services ltd::st vincent's care services kangaroo point - lilian cooper::kangaroo point::4169

Overview

Care typeResidential
Operational places30
RegionKangaroo Point (SA2)

Location

Kangaroo Point (SA2)

411 Main Street, KANGAROO POINT, QLD, 4169

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3Overall
Compliance5
Quality measures
Residents' experience
Staffing
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 20265
Feb 20265
Oct 2025
Aug 202554
May 2025554
Jan 2025553
Nov 2024552
Jul 2024552
May 2024553
Feb 202434532
Dec 202334532
Aug 202334532
May 202334432

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
22 Jan 2024Accreditation decisionConsumer dignity and choiceCompliant
22 Jan 2024Accreditation decisionOngoing assessment and planning with consumersCompliant
22 Jan 2024Accreditation decisionPersonal care and clinical careCompliant
22 Jan 2024Accreditation decisionServices and supports for daily livingCompliant
22 Jan 2024Accreditation decisionOrganisation’s service environmentCompliant
22 Jan 2024Accreditation decisionFeedback and complaintsCompliant
22 Jan 2024Accreditation decisionHuman resourcesCompliant
22 Jan 2024Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

10 events

  1. Assessment contact Performance Report

    An assessment contact was conducted with this service on 27/11/2024 to 27/11/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  2. Accreditation decision

    Prepared by Katherine Richards

    Following a site audit conducted on 05 December 2023 to 07 December 2023, the Commission made a decision on 22 January 2023 to re-accredit this service. The period of accreditation of the service will expire on 09 April 2027.

    source ↗
  3. Site audit Performance Report

    A site audit was conducted with this service on 05 December 2023 to 07 December 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  4. Accreditation decision

    Following a site audit conducted on 02 March 2021 to 05 March 2021, the Commission made a decision on 09 April 2021 to re-accredit this service. The period of accreditation of the service will expire on 09 April 2024.

    source ↗
  5. Site audit Performance Report

    A site audit was conducted with this service on 02 March 2021 to 05 March 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 17 May 2021.

    source ↗
  7. Assessment contact Performance Report

    An assessment contact was conducted with this service on 23 July 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 17 November 2020.

    source ↗
  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 17 November 2017.

    source ↗
  10. Assessment
    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.