St Catherine's Aged Care Services

active

ResidentialSt Catherine's Aged Care ServicesSite ARCH-02836Service st catherine's aged care services::st catherine's aged care services::eastwood::2122

Overview

ProviderSt Catherine's Aged Care Services

Care typeResidential

Operational places99

RegionEastwood (SA2)

Location

Eastwood (SA2)

162-166 Balaclava Road, EASTWOOD, NSW, 2122

Star ratings

Latest — May 2026

4Overall

Compliance5

Quality measures4

Residents' experience4

Staffing4

Compared nationally

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	4	5	4	4	4
Feb 2026	4	5	5	4	4
Oct 2025	5	5	5	5	3
Aug 2025	5	5	5	5	3
May 2025	5	5	5	5	3
Jan 2025	5	5	5	5	3
Nov 2024	4	5	5	4	3
Jul 2024	4	5	5	4	2
May 2024	4	5	5	4	2
Feb 2024	4	5	5	4	2
Dec 2023	4	5	5	3	2
Aug 2023	4	5	4	3	2
May 2023	4	5	4	3	2

Compliance findings

8 recorded

Date	Type	Requirement	Severity	Finding	Status
31 Oct 2022	Accreditation decision	–	–	Consumer dignity and choice	Compliant
31 Oct 2022	Accreditation decision	–	–	Ongoing assessment and planning with consumers	Compliant
31 Oct 2022	Accreditation decision	–	–	Personal care and clinical care	Compliant
31 Oct 2022	Accreditation decision	–	–	Services and supports for daily living	Compliant
31 Oct 2022	Accreditation decision	–	–	Organisation’s service environment	Compliant
31 Oct 2022	Accreditation decision	–	–	Feedback and complaints	Compliant
31 Oct 2022	Accreditation decision	–	–	Human resources	Compliant
31 Oct 2022	Accreditation decision	–	–	Organisational governance	Compliant

Accreditation & assessment timeline

8 events

Accreditation decisionOct 31, 2022
Prepared by Ms D. McDonald
Following a site audit conducted on 04 October 2022 to 06 October 2022, the Commission made a decision on 31 October 2022 to re-accredit this service. The period of accreditation of the service will expire on 04 March 2026.
source ↗
Site audit Performance ReportOct 6, 2022
A site audit was conducted with this service on 04 October 2022 to 06 October 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗
Assessment contact Performance ReportOct 13, 2020
An assessment contact was conducted with this service on 13 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗
Assessment contact Performance ReportJul 7, 2020
An assessment contact was conducted with this service on 07 July 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗
Accreditation decisionJan 10, 2020
Following a site audit conducted on 8 to 10 January 2020, the Commission made a decision on 17 February 2020 to re-accredit this service. The period of accreditation of the service will expire on 4 March 2023. The Performance Report is attached.
source ↗
AssessmentDec 8, 2016
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 04 March 2020.
source ↗
AssessmentNov 28, 2013
source ↗
AssessmentNov 26, 2010
source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.