James Watson Centre

active
ResidentialSt Bartholomew's House IncSite ARCH-03718Service st bartholomew's house inc::james watson centre::east perth::6004

Overview

Care typeResidential
Operational places40
RegionEast Perth (SA2)

Location

East Perth (SA2)

7 Lime Street, EAST PERTH, WA, 6004

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience2
Staffing5
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645325
Feb 202644344
Oct 202544544
Aug 202544443
May 202544343
Jan 202544543
Nov 202444445
Jul 202444543
May 202444344
Feb 202443543
Dec 202333442
Aug 202333342
May 202333542

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
26 Oct 2022Accreditation decisionConsumer dignity and choiceCompliant
26 Oct 2022Accreditation decisionOngoing assessment and planning with consumersNon-compliant
26 Oct 2022Accreditation decisionPersonal care and clinical careNon-compliant
26 Oct 2022Accreditation decisionServices and supports for daily livingCompliant
26 Oct 2022Accreditation decisionOrganisation’s service environmentCompliant
26 Oct 2022Accreditation decisionFeedback and complaintsCompliant
26 Oct 2022Accreditation decisionHuman resourcesCompliant
26 Oct 2022Accreditation decisionOrganisational governanceNon-compliant

Accreditation & assessment timeline

13 events

  1. Accreditation decision

    Following a site audit conducted on 30 June 2022 to 02 September 2022, the Commission made a decision on 26 October 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 17 July 2025. The period of accreditation of the service will expire 26 April 2026.

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  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 11 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  3. Accreditation decision

    Prepared by R Beaman

    Following a site audit conducted on 30 August 2022 to 02 September 2022, the Commission made a decision on 26 October 2022 to re-accredit this service. The period of accreditation of the service will expire on 26 October 2025.

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  4. Site audit Performance Report

    A site audit was conducted with this service on 30 August 2022 to 02 September 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 13 March 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Compliance update

    Following an assessment contact conducted on 19 May 2020, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.

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  8. Non-compliance update

    Following an assessment contact conducted on 27 February 2020, the Commission made a decision that the approved provider of the service is non-compliant with 1 requirements of the Aged Care Quality Standards.

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  9. Assessment
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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 March 2022.

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  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 March 2019.

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  12. Assessment
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  13. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.