CareGraph

St Andrew's Village Byron Bay

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ResidentialSt Andrew's Village Ballina LimitedSite ARCH-04528Service st andrew's village ballina limited::st andrew's village byron bay::byron bay::2481

Overview

ProviderSt Andrew's Village Ballina Limited
Care typeResidential
Operational places40
RegionByron Bay (SA2)

Location

Byron Bay (SA2)

29-33 MARVELL STREET, BYRON BAY, NSW, 2481

Star ratings

Latest — May 2026

May 2025 — 3Aug 2025 — 4Oct 2025 — 4May 2026 — 44Overall
Compliance4
Quality measures4
Residents' experience4
Staffing5
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (9 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202644445
Feb 2026–454–
Oct 202544544
Aug 202544434
May 202533334
Jan 2025–353–
Nov 2024–––3–
Jul 2024–3–––
May 2024–––––

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
17 Oct 2024Site Audit––Consumer dignity and choiceCompliant
17 Oct 2024Site Audit––Ongoing assessment and planning with consumersCompliant
17 Oct 2024Site Audit––Personal care and clinical careCompliant
17 Oct 2024Site Audit––Services and supports for daily livingCompliant
17 Oct 2024Site Audit––Organisation’s service environmentCompliant
17 Oct 2024Site Audit––Feedback and complaintsCompliant
17 Oct 2024Site Audit––Human resourcesCompliant
17 Oct 2024Site Audit––Organisational governanceCompliant

Accreditation & assessment timeline

6 events

  1. Site Audit

    Prepared by Kimberley Reed

    source ↗
  2. Accreditation decision

    Following a site audit conducted on 10 September 2024 to 12 September 2024, the Commission made a decision on 19 September 2024 to re-accredit this service. The period of accreditation of the service will expire on 11 January 2028.

    source ↗
  3. Site audit Performance Report

    A site audit was conducted with this service on 10/09/2024 to 12/09/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 15/05/2024 to 16/05/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 20 February 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  6. Accreditation decision

    Following an application for accreditation, the Commission made a decision on 11 January 2024 to accredit this commencing service. The period of accreditation of the service will expire on 11 January 2025.

    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.