Emmaus
activeOverview
Location
Port Macquarie - South (SA2)
16 Colonel Barney Drive, PORT MACQUARIE, NSW, 2444
Star ratings
Latest — May 2026
Compliance findings
8 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 08 June 2023 | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 08 June 2023 | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 08 June 2023 | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 08 June 2023 | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 08 June 2023 | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 08 June 2023 | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 08 June 2023 | Accreditation decision | – | – | Human resources | Compliant |
| 08 June 2023 | Accreditation decision | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
10 events
- Accreditation decision
Following a site audit conducted on 02 May 2023 to 04 May 2023, the Commission made a decision on 08 June 2023 to re-accredit this service. The period of accreditation of the service will expire on 06 July 2026.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 02 May 2023 to 04 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 19 October 2021 to 22 October 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 27 October 2020 to 29 October 2020, the Commission made a decision on 06 January 2021 to re-accredit this service. The period of accreditation of the service will expire on 06 July 2023.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 June 2021.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 27 October 2020 to 29 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 1 December 2020. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 June 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 June 2017.
source ↗ - Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.