Villa Pelletier Hostel

active
ResidentialSouthern Cross Care (WA) IncSite ARCH-03527Service southern cross care (wa) inc::villa pelletier hostel::west leederville::6007

Overview

Care typeResidential
Operational places40
RegionWembley - West Leederville - Glendalough (SA2)

Location

Wembley - West Leederville - Glendalough (SA2)

48 RUISLIP Street, WEST LEEDERVILLE, WA, 6007

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 3Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures4
Residents' experience3
Staffing4
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645434
Feb 202645533
Oct 202545533
Aug 202545533
May 202545433
Jan 202545533
Nov 202445533
Jul 202435332
May 202445532
Feb 202445433
Dec 202345333
Aug 202345433
May 202345535

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
30 Aug 2024Accreditation decisionConsumer dignity and choiceCompliant
30 Aug 2024Accreditation decisionOngoing assessment and planning with consumersCompliant
30 Aug 2024Accreditation decisionPersonal care and clinical careCompliant
30 Aug 2024Accreditation decisionServices and supports for daily livingCompliant
30 Aug 2024Accreditation decisionOrganisation’s service environmentCompliant
30 Aug 2024Accreditation decisionFeedback and complaintsCompliant
30 Aug 2024Accreditation decisionHuman resourcesCompliant
30 Aug 2024Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

10 events

  1. Accreditation decision

    Prepared by Katherine Richards

    Following a site audit conducted on 22/07/2024 to 24/07/2024, the Commission made a decision on 30/08/2024 to re-accredit this service. The period of accreditation of the service will expire on 24/11/2027

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  2. Site audit Performance Report

    A site audit was conducted with this service on 22 July 2024 to 24 July 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 04 July 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Accreditation decision

    Following a site audit conducted on 20 October 2021 to 22 October 2021, the Commission made a decision on 24 November 2021 to re-accredit this service. The period of accreditation of the service will expire on 24 November 2024.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 20 October 2021 to 22 October 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 04 January 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 04 July 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 04 January 2021.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 04 January 2018.

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  10. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.