Victoria Park House

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ResidentialSouthern Cross Care (WA) IncSite ARCH-03524Service southern cross care (wa) inc::victoria park house::kalgoorlie::6430

Overview

Care typeResidential
Operational places51
RegionKalgoorlie (SA2)

Location

Kalgoorlie (SA2)

1 Croesus Street, KALGOORLIE, WA, 6430

Star ratings

Latest — May 2026

Aug 2025 — 5Oct 2025 — 5Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures5
Residents' experience3
Staffing4
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (4 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645534
Feb 202645335
Oct 202555545
Aug 202555545

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

10 events

  1. Accreditation decision

    Following a site audit conducted on 05 July 2022 to 07 July 2022, the Commission made a decision on 17 August 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 04 July 2025. The period of accreditation of the service will expire on 17 February 2026.

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  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 27 August 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  3. Accreditation decision

    Following a site audit conducted on 05 July 2022 to 07 July 2022, the Commission made a decision on 17 August 2022 to re-accredit this service. The period of accreditation of the service will expire on 17 August 2025.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 15 November 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 15 May 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 15 November 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 15 May 2021.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 15 May 2018.

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  9. Assessment
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  10. Site audit Performance Report

    A site audit was conducted with this service on 05 July 2022 to 07 July 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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Regulatory actions

0 recorded

No regulatory actions recorded.