Margaret Hubery House

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ResidentialSouthern Cross Care (WA) IncSite ARCH-03525Service southern cross care (wa) inc::margaret hubery house::rossmoyne::6148

Overview

Care typeResidential

Operational places65

RegionRiverton - Shelley - Rossmoyne (SA2)

Riverton - Shelley - Rossmoyne (SA2)

36 Fifth Avenue, ROSSMOYNE, WA, 6148

Latest — May 2026

4Overall

Compliance5

Quality measures3

Residents' experience4

Staffing3

Compared nationally

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	4	5	3	4	3
Feb 2026	4	5	4	4	3
Oct 2025	4	5	5	4	3
Aug 2025	4	5	5	4	3
May 2025	4	5	4	4	2
Jan 2025	4	5	4	4	3
Nov 2024	4	5	4	4	3
Jul 2024	4	5	3	4	3
May 2024	4	5	3	4	3
Feb 2024	4	5	4	4	3
Dec 2023	4	5	3	4	4
Aug 2023	4	5	3	4	3
May 2023	4	5	5	4	3

8 recorded

Date	Type	Requirement	Severity	Finding	Status
04 Sept 2023	Accreditation decision	–	–	Consumer dignity and choice	Compliant
04 Sept 2023	Accreditation decision	–	–	Ongoing assessment and planning with consumers	Compliant
04 Sept 2023	Accreditation decision	–	–	Personal care and clinical care	Compliant
04 Sept 2023	Accreditation decision	–	–	Services and supports for daily living	Compliant
04 Sept 2023	Accreditation decision	–	–	Organisation’s service environment	Compliant
04 Sept 2023	Accreditation decision	–	–	Feedback and complaints	Compliant
04 Sept 2023	Accreditation decision	–	–	Human resources	Compliant
04 Sept 2023	Accreditation decision	–	–	Organisational governance	Compliant

7 events

Accreditation decisionSep 4, 2023
Prepared by J Miaris
Following a site audit conducted on 31 July 2023 to 02 August 2023, the Commission made a decision on 04 September 2023 to re-accredit this service. The period of accreditation of the service will expire on 04 April 2027.
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Site audit Performance ReportAug 2, 2023
A site audit was conducted with this service on 31 July 2023 to 02 August 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Accreditation decisionJun 17, 2022
Following a site audit conducted on 23 July 2019 to 25 July 2019, the Commission made a decision on 23 August 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 17 June 2022. The period of accreditation of the service will expire on 04 April 2024.
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AssessmentJul 25, 2019
Following a site audit the Commission made a decision on 23 August 2019 that this service met all of the Aged Care Quality Standards. The service is re-accredited for three years until 04 October 2022.
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AssessmentJul 27, 2016
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 04 October 2019.
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AssessmentJul 24, 2013
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AssessmentJul 28, 2010
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0 recorded

No regulatory actions recorded.