Jeremiah Donovan House

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ResidentialSouthern Cross Care (WA) IncSite ARCH-03528Service southern cross care (wa) inc::jeremiah donovan house::forrestfield::6058

Overview

Care typeResidential
Operational places65
RegionForrestfield - Wattle Grove (SA2)

Location

Forrestfield - Wattle Grove (SA2)

138 Lewis Road, FORRESTFIELD, WA, 6058

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 3Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645333
Feb 202645333
Oct 202545533
Aug 202545433
May 202545432
Jan 202545532
Nov 202445542
Jul 202445542
May 202445342
Feb 202445343
Dec 202345343
Aug 202335332
May 202345433

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
01 Dec 2022Accreditation decisionConsumer dignity and choiceCompliant
01 Dec 2022Accreditation decisionOngoing assessment and planning with consumersCompliant
01 Dec 2022Accreditation decisionPersonal care and clinical careCompliant
01 Dec 2022Accreditation decisionServices and supports for daily livingCompliant
01 Dec 2022Accreditation decisionOrganisation’s service environmentCompliant
01 Dec 2022Accreditation decisionFeedback and complaintsCompliant
01 Dec 2022Accreditation decisionHuman resourcesCompliant
01 Dec 2022Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

8 events

  1. Accreditation decision

    Prepared by R Beaman

    Following a site audit conducted on 19 October 2022 to 21 October 2022, the Commission made a decision on 01 December 2022 to re-accredit this service. The period of accreditation of the service will expire on 21 December 2025.

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  2. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 21 June 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  3. Site audit Performance Report

    A site audit was conducted with this service on 19 October 2022 to 21 October 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Compliance update

    Following an assessment contact conducted on 03 March 2020, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.

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  5. Assessment

    Following a site audit the Commission made a decision on 02 December 2019 that this service met seven of the eight Aged Care Quality Standards. The service is re-accredited for three years until 21 December 2022.

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  6. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 December 2019.

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  7. Assessment
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  8. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.