Hope Aged Care Swan Hill
activeOverview
Location
Swan Hill (SA2)
39-41 Acacia Street, SWAN HILL, VIC, 3585
Star ratings
Latest — May 2026
Compliance findings
8 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 08 Mar 2023 | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 08 Mar 2023 | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 08 Mar 2023 | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 08 Mar 2023 | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 08 Mar 2023 | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 08 Mar 2023 | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 08 Mar 2023 | Accreditation decision | – | – | Human resources | Compliant |
| 08 Mar 2023 | Accreditation decision | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
7 events
- Accreditation decision
Following a site audit conducted on 31 January 2023 to 02 February 2023, the Commission made a decision on 08 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 08 March 2026.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 31 January 2023 to 02 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 4 June 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 21 September 2021 to 30 September 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 07 April 2021 to 09 April 2021, the Commission made a decision on 19 May 2021 to re-accredit this service. The period of accreditation of the service will expire on 04 December 2022.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 07 April 2021 to 09 April 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following an application for accreditation, the Commission made a decision on 04 June 2020 to accredit this commencing service. The period of accrditation of the service will expire on 04 June 2021.
source ↗
Regulatory actions
0 recorded
No regulatory actions recorded.