Infinite Care Ashmore

active
ResidentialShalimah Aust Pty LtdSite ARCH-05288Service shalimah aust pty ltd::infinite care ashmore::ashmore::4214

Overview

Care typeResidential
Operational places157
RegionAshmore (SA2)

Location

Ashmore (SA2)

19 Allunga Avenue, ASHMORE, QLD, 4214

Star ratings

Latest — May 2026

Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing2
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (11 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645342
Feb 202645343
Oct 202545443
Aug 202544442
May 202534432
Jan 202534532
Nov 202434532
Jul 202434433
May 202434341
Feb 202434342
Dec 202334541

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
01 Feb 2023Accreditation decisionConsumer dignity and choiceCompliant
01 Feb 2023Accreditation decisionOngoing assessment and planning with consumersCompliant
01 Feb 2023Accreditation decisionPersonal care and clinical careCompliant
01 Feb 2023Accreditation decisionServices and supports for daily livingCompliant
01 Feb 2023Accreditation decisionOrganisation’s service environmentCompliant
01 Feb 2023Accreditation decisionFeedback and complaintsCompliant
01 Feb 2023Accreditation decisionHuman resourcesCompliant
01 Feb 2023Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

11 events

  1. Accreditation decision

    Prepared by James Howard

    Following a site audit conducted on 08 November 2022 to 10 November 2022, the Commission made a decision on 01 February 2023 to re-accredit this service. The period of accreditation of the service will expire on 01 February 2026.

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  2. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 29 June 2023 The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  3. Site audit Performance Report

    A site audit was conducted with this service on 08 November 2022 to 10 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 09 August 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 11 May 2022 to 12 May 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Assessment contact Performance Report

    An assessment contact was conducted with this service on 09 September 2021 to 10 September 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  7. Accreditation decision

    Following a site audit conducted on 9 October 2018 to 11 October 2018, the Commission made a decision on 07 November 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 20 May 2021. The period of accreditation of the service will expire on 29 December 2022.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 December 2021.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 December 2018.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 29 December 2015.

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  11. Assessment

    Following an audit we decided that this home met 42 of the 44 expected outcomes of the Accreditation Standards and would be accredited for six months until 29 December 2014

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Regulatory actions

0 recorded

No regulatory actions recorded.