Karingal Seymour

active
ResidentialSeymour Elderly Citizens Hostel IncSite ARCH-03474Service seymour elderly citizens hostel inc::karingal seymour::seymour::3660

Overview

Care typeResidential
Operational places60
RegionSeymour (SA2)

Location

Seymour (SA2)

3 Bretonneux Street, SEYMOUR, VIC, 3660

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 4May 2024 — 4Jul 2024 — 3Nov 2024 — 3Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing3
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645343
Feb 202645344
Oct 202544443
Aug 202544344
May 202544443
Jan 202544443
Nov 202434333
Jul 202434532
May 202444534
Feb 202445533
Dec 202335431
Aug 202335331
May 202335231

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
08 Mar 2023Accreditation decisionConsumer dignity and choiceCompliant
08 Mar 2023Accreditation decisionOngoing assessment and planning with consumersNon-compliant
08 Mar 2023Accreditation decisionPersonal care and clinical careNon-compliant
08 Mar 2023Accreditation decisionServices and supports for daily livingCompliant
08 Mar 2023Accreditation decisionOrganisation’s service environmentCompliant
08 Mar 2023Accreditation decisionFeedback and complaintsCompliant
08 Mar 2023Accreditation decisionHuman resourcesNon-compliant
08 Mar 2023Accreditation decisionOrganisational governanceNon-compliant

Accreditation & assessment timeline

11 events

  1. Accreditation decision

    Following a site audit conducted on 06 December 2022 to 08 December 2022, the Commission made a decision on 08 March 2023 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 16 July 2025. The period of accreditation of the service will expire 08 March 2026.

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  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 06 February 2024 to 07 February 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 01 August 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  4. Accreditation decision

    Prepared by K. Spurrell

    Following a site audit conducted on 06 December 2022 to 08 December 2022, the Commission made a decision on 08 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 08 September 2025.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 06 December 2022 to 08 December 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 06 April 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Assessment

    Following a site audit the Commission made a decision on 19 August 2019 that this service met all of the Aged Care Quality Standards. The service is re-accredited for three years until 06 October 2022.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 06 November 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 06 October 2019. The reconsideration decision and audit report is attached.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 06 November 2018.

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  10. Assessment
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  11. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.