Adventist Retirement Village - Victoria Pt

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ResidentialSeventh-Day Adventist Aged Care (South Queensland) LtdSite ARCH-05688Service seventh-day adventist aged care (south queensland) ltd::adventist retirement village - victoria pt::victoria point::4165

Overview

Care typeResidential
Operational places179
RegionVictoria Point (SA2)

Location

Victoria Point (SA2)

571 Cleveland Redland Bay Road, VICTORIA POINT, QLD, 4165

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 3Jan 2025 — 4May 2025 — 3Aug 2025 — 3Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing4
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645334
Feb 202645333
Oct 202545333
Aug 202535332
May 202535332
Jan 202545333
Nov 202435133
Jul 202445333
May 202445533
Feb 202445333
Dec 202335431
Aug 202335132
May 202335531

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
03 Mar 2025Site AuditConsumer dignity and choiceCompliant
03 Mar 2025Site AuditOngoing assessment and planning with consumersCompliant
03 Mar 2025Site AuditPersonal care and clinical careCompliant
03 Mar 2025Site AuditServices and supports for daily livingCompliant
03 Mar 2025Site AuditOrganisation’s service environmentCompliant
03 Mar 2025Site AuditFeedback and complaintsCompliant
03 Mar 2025Site AuditHuman resourcesCompliant
03 Mar 2025Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

14 events

  1. Accreditation decision

    Following a site audit conducted on 04/02/2025 to 06/02/2025, the Commission made a decision on 04/03/2025 to re-accredit this service. The period of accreditation of the service will expire on 08/06/2028.

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  2. Site Audit

    Prepared by V Stephens

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  3. Site audit Performance Report

    A site audit was conducted with this service on 04 February 2025 to 06 February 2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Accreditation decision

    Following a site audit conducted on 04 May 2022 to 06 May 2022, the Commission made a decision on 08 June 2022 to re-accredit this service. The period of accreditation of the service will expire on 08 June 2025.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 04 May 2022 to 06 May 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 04 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 04 March 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Compliance monitoring update

    An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 04 October 2019 at Adventist Retirement Village - Victoria Pt to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.

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  9. Serious risk decision

    Following a site audit conducted on 24-26 June 2019, a delegate of the Aged Care Quality and Safety Commissioner made a decision that Seventh-Day Adventist Aged Care (South Queensland) Ltd failed to meet five expected outcomes in the Accreditation Standards in relation to Adventist Retirement Village - Victoria Pt. On 22 August 2019 a decision was made that failure to meet two of these expected outcomes has placed the safety, health or well-being of an aged care consumers of the service at serious risk. The Department of Health has been notified of the risk. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

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  10. Assessment

    Following an audit we decided that this service met 39 of the 44 expected outcomes of the Accreditation Standards and would be accredited for two years until 04 September 2021.

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  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 04 December 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 04 September 2019. The reconsideration decision and audit report is attached.

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  12. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 04 December 2018.

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  13. Assessment
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  14. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.