Avondale House

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ResidentialSeventh-day Adventist Aged Care (North New South Wales) LtdSite ARCH-04057Service seventh-day adventist aged care (north new south wales) ltd::avondale house::cooranbong::2265

Overview

Care typeResidential
Operational places123
RegionMorisset - Cooranbong (SA2)

Location

Morisset - Cooranbong (SA2)

8 Central Road, COORANBONG, NSW, 2265

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645343
Feb 202645344
Oct 202545343
Aug 202545343
May 202545342
Jan 202545442
Nov 202445342
Jul 202445242
May 202445242
Feb 202445442
Dec 202335341
Aug 202335531
May 202335331

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
11 Oct 2022Site AuditConsumer dignity and choiceCompliant
11 Oct 2022Site AuditOngoing assessment and planning with consumersCompliant
11 Oct 2022Site AuditPersonal care and clinical careCompliant
11 Oct 2022Site AuditServices and supports for daily livingCompliant
11 Oct 2022Site AuditOrganisation’s service environmentCompliant
11 Oct 2022Site AuditFeedback and complaintsCompliant
11 Oct 2022Site AuditHuman resourcesCompliant
11 Oct 2022Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

11 events

  1. Accreditation decision

    Following a site audit conducted on 13 September 2022 to 15 September 2022, the Commission made a decision on 11 October 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 18 July 2025. The period of accreditation of the service will expire 11 April 2026.

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  2. Accreditation decision

    Following a site audit conducted on 13 September 2022 to 15 September 2022, the Commission made a decision on 11 October 2022 to re-accredit this service. The period of accreditation of the service will expire on 11 October 2025.

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  3. Site Audit

    Prepared by E Woodley

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  4. Site audit Performance Report

    A site audit was conducted with this service on 13 September 2022 to 15 September 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 09 December 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 09 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 09 December 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 09 June 2021.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 09 June 2018.

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  10. Assessment
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  11. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.