Elizabeth Lodge Hostel

active
ResidentialSeventh-day Adventist Aged Care (Greater Sydney) LtdSite ARCH-02897Service seventh-day adventist aged care (greater sydney) ltd::elizabeth lodge hostel::normanhurst::2076

Overview

Care typeResidential
Operational places94
RegionNormanhurst - Thornleigh - Westleigh (SA2)

Location

Normanhurst - Thornleigh - Westleigh (SA2)

79 Mount Pleasant Avenue, NORMANHURST, NSW, 2076

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance4
Quality measures3
Residents' experience4
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202644343
Feb 202644443
Oct 202544553
Aug 202544453
May 202544553
Jan 202544453
Nov 202444553
Jul 202433542
May 202433542
Feb 202433542
Dec 202333542
Aug 202333532
May 202333532

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

12 events

  1. Accreditation decision

    Following a site audit conducted on 22 April 2024 to 24 April 2024, the Commission made a decision on 26 May 2024 to re-accredit this service. The period of accreditation of the service will expire on 21 September 2027.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 22 April 2024 to 24 April 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 26 February 2024 to 27 February 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 08 August 2023 to 09 August 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  5. Accreditation decision

    Following a site audit conducted on 10 August 2022 to 15 August 2022, the Commission made a decision on 21 September 2022 to re-accredit this service. The period of accreditation of the service will expire on 21 September 2024.

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  6. Site audit Performance Report

    A site audit was conducted with this service on 10 August 2022 to 15 August 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 December 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 December 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 June 2021.

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  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 June 2018.

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  12. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.