Pennwood Village

active
ResidentialSerbian Community Welfare Association of SA IncSite ARCH-03661Service serbian community welfare association of sa inc::pennwood village::pennington::5013

Overview

Care typeResidential
Operational places61
RegionWoodville - Cheltenham (SA2)

Location

Woodville - Cheltenham (SA2)

19 Windsor Avenue, PENNINGTON, SA, 5013

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 3May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 5Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing4
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645334
Feb 202645243
Oct 202545343
Aug 202545443
May 202555445
Jan 202545544
Nov 202445344
Jul 202444444
May 202444444
Feb 202434433
Dec 202344434
Aug 202344434
May 202344343

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
03 Sept 2024Accreditation decisionConsumer dignity and choiceCompliant
03 Sept 2024Accreditation decisionOngoing assessment and planning with consumersCompliant
03 Sept 2024Accreditation decisionPersonal care and clinical careCompliant
03 Sept 2024Accreditation decisionServices and supports for daily livingCompliant
03 Sept 2024Accreditation decisionOrganisation’s service environmentCompliant
03 Sept 2024Accreditation decisionFeedback and complaintsCompliant
03 Sept 2024Accreditation decisionHuman resourcesCompliant
03 Sept 2024Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

11 events

  1. Accreditation decision

    Prepared by Katherine Richards

    Following a site audit conducted on 24/07/2024 to 26/07/2024, the Commission made a decision on 03/09/2024 to re-accredit this service. The period of accreditation of the service will expire on 20/10/2027

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  2. Site audit Performance Report

    A site audit was conducted with this service on 24 July 2024 to 26 July 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Accreditation decision

    Following a site audit conducted on 08 September 2021 to 10 September 2021, the Commission made a decision on 20 October 2021 to re-accredit this service. The period of accreditation of the service will expire on 20 October 2024.

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  4. Site audit Performance Report

    A site audit was conducted with this service on 08 September 2021 to 10 September 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 08 January 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Assessment contact Performance Report

    An assessment contact was conducted with this service on 06 April 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  7. Assessment contact Performance Report

    An assessment contact was conducted with this service on 09 September 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 08 July 2021.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 08 July 2018.

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  10. Assessment
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  11. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.