Grace Villa Aged Care

active
ResidentialSamkay Health Pty LtdSite ARCH-05044Service samkay health pty ltd::grace villa aged care::greensborough::3088

Overview

Care typeResidential
Operational places91
RegionGreensborough (SA2)

Location

Greensborough (SA2)

4/ 25-33 Grimshaw Street, GREENSBOROUGH, VIC, 3088

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 3Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 3Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645333
Feb 202645333
Oct 202534232
Aug 202544343
May 202544543
Jan 202545443
Nov 202445543
Jul 202445543
May 202445534
Feb 202445535
Dec 202334432
Aug 202344533
May 202334532

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

12 events

  1. Assessment

    The Aged Care Quality and Safety Commission (the Commission) has monitored the provider’s progress in implementing improvements in the service to ensure compliance with the Aged Care Quality Standards. Based on the information submitted by the provider, as of 29 July 2025, the Commission is satisfied actions have been taken to address the non-compliance with the Aged Care Quality Standards. The Commission will continue to monitor the provider’s performance.

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  2. Accreditation decision

    Following a site-audit conducted on 19 November 2024 to 21 November 2024, the Commission made a decision on 22 January 2025 to reaccredit this service for a further period. The decision on the service’s accreditation period was affirmed following reconsideration on 05 March 2025. The period of accreditation of the service will expire on 01 April 2027.

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  3. Site audit Performance Report

    A site audit was conducted with this service on 19/11/2024 to 21/11/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Accreditation decision

    Following a site audit conducted on 22 February 2022 to 24 February 2022, the Commission made a decision on 01 April 2022 to re-accredit this service. The period of accreditation of the service will expire on 01 April 2025.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 22 February 2022 to 24 February 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 02 May 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 02 November 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Assessment contact Performance Report

    An assessment contact was conducted with this service on 12 January 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  9. Assessment contact Performance Report

    An assessment contact was conducted with this service on 22 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 02 May 2021.

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  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 02 May 2018.

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  12. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.