Bolton Clarke Willowdale

active
ResidentialRSL Care RDNS LimitedSite ARCH-05492Service rsl care rdns limited::bolton clarke willowdale::denham court::2565

Overview

Care typeResidential
Operational places144
RegionDenham Court - Bardia (SA2)

Location

Denham Court - Bardia (SA2)

247 Jamboree Avenue, DENHAM COURT, NSW, 2565

Star ratings

Latest — May 2026

Jan 2025 — 4May 2025 — 3Aug 2025 — 3Oct 2025 — 3Feb 2026 — 4May 2026 — 44Overall
Compliance4
Quality measures3
Residents' experience5
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (10 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202644353
Feb 202644453
Oct 202534432
Aug 202534532
May 202534532
Jan 202544533
Nov 2024435
Jul 202455
May 2024
Feb 2024

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
30 May 2024Site AuditConsumer dignity and choiceCompliant
30 May 2024Site AuditOngoing assessment and planning with consumersCompliant
30 May 2024Site AuditPersonal care and clinical careCompliant
30 May 2024Site AuditServices and supports for daily livingCompliant
30 May 2024Site AuditOrganisation’s service environmentCompliant
30 May 2024Site AuditFeedback and complaintsCompliant
30 May 2024Site AuditHuman resourcesCompliant
30 May 2024Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

5 events

  1. Accreditation decision

    Following a site audit conducted on 30/04/2024 to 02/05/2024, the Commission made a decision on 30/05/2024 to re-accredit this service. The period of accreditation of the service will expire on 13/08/2027

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  2. Site Audit

    Prepared by P. Wallner

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  3. Site audit Performance Report

    A site audit was conducted with this service on 30 April 2024 to 02 May 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Assessment

    An assessment contact was conducted with this service on 06 December 2023 to 06 December 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  5. Accreditation decision

    Following an application for accreditation, the Commission made a decision on 13 July 2023 to accredit this commencing service. The period of accreditation of the service will expire on 13 August 2024.

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Regulatory actions

0 recorded

No regulatory actions recorded.