Bolton Clarke Willandra

active

ResidentialRSL Care RDNS LimitedSite ARCH-05501Service rsl care rdns limited::bolton clarke willandra::marrickville::2204

Overview

ProviderRSL Care RDNS Limited

Care typeResidential

Operational places62

RegionMarrickville - North (SA2)

Location

Marrickville - North (SA2)

19-21 George Street, MARRICKVILLE, NSW, 2204

Star ratings

Latest — May 2026

5Overall

Compliance5

Quality measures5

Residents' experience5

Staffing3

Compared nationally

Rated higher than 94% of 2,244 rated services nationally.

Ratings over time (8 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	5	5	5	5	3
Feb 2026	4	5	3	5	3
Oct 2025	4	4	4	5	4
Aug 2025	3	4	4	3	3
May 2025	3	4	4	3	3
Jan 2025	4	4	5	3	3
Nov 2024	4	4	5	3	3
Jul 2024	4	4	5	3	3

Compliance findings

8 recorded

Date	Type	Requirement	Severity	Finding	Status
14 Sept 2023	Site Audit	–	–	Consumer dignity and choice	Compliant
14 Sept 2023	Site Audit	–	–	Ongoing assessment and planning with consumers	Compliant
14 Sept 2023	Site Audit	–	–	Personal care and clinical care	Compliant
14 Sept 2023	Site Audit	–	–	Services and supports for daily living	Compliant
14 Sept 2023	Site Audit	–	–	Organisation’s service environment	Compliant
14 Sept 2023	Site Audit	–	–	Feedback and complaints	Compliant
14 Sept 2023	Site Audit	–	–	Human resources	Compliant
14 Sept 2023	Site Audit	–	–	Organisational governance	Compliant

Accreditation & assessment timeline

10 events

Accreditation decisionSep 14, 2023
Following a site audit conducted on 01 August 2023 to 03 August 2023, the Commission made a decision on 14 September 2023 to re-accredit this service. The period of accreditation of the service will expire on 07 February 2027.
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Site AuditSep 14, 2023
Prepared by A. Douglas
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Site audit Performance ReportAug 3, 2023
A site audit was conducted with this service on 01 August 2023 to 03 August 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Accreditation decisionApr 6, 2022
Following a site audit conducted on 10 April 2019 to 11 April 2019, the Commission made a decision on 15 May 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 06 April 2022. The period of accreditation of the service will expire on 07 February 2024.
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Assessment contact Performance ReportJan 12, 2021
An assessment contact was conducted with this service on 12 January 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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AssessmentApr 11, 2019
Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 August 2022.
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AssessmentJul 23, 2015
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 October 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 07 August 2019. The reconsideration decision and audit report is attached.
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AssessmentJul 23, 2015
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 October 2018.
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AssessmentJul 26, 2012
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AssessmentJul 16, 2009
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Regulatory actions

0 recorded

No regulatory actions recorded.