Bolton Clarke Walkerville

active
ResidentialRSL Care RDNS LimitedSite ARCH-05525Service rsl care rdns limited::bolton clarke walkerville::walkerville::5081

Overview

Care typeResidential
Operational places153
RegionWalkerville (SA2)

Location

Walkerville (SA2)

160 Walkerville Terrace, WALKERVILLE, SA, 5081

Star ratings

Latest — May 2026

Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 3Oct 2025 — 3Feb 2026 — 3May 2026 — 33Overall
Compliance4
Quality measures4
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 0% of 2,244 rated services nationally.

Ratings over time (8 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202634433
Feb 202634433
Oct 202534532
Aug 202534532
May 202534332
Jan 202534433
Nov 202433333
Jul 202433532

Compliance findings

14 recorded

DateTypeRequirementSeverityFindingStatus
29 Feb 2024Assessment contact (performance assessment) – sitePersonal care and clinical care NotCompliant
29 Feb 2024Assessment contact (performance assessment) – siteHuman resources NotCompliant
29 Feb 2024Assessment contact (performance assessment) – siteOrganisational governance NotCompliant
23 Oct 2023Assessment Contact - SitePersonal care and clinical careNon-compliant
23 Oct 2023Assessment Contact - SiteHuman resourcesNon-compliant
23 Oct 2023Assessment Contact - SiteOrganisational governanceNon-compliant
05 Apr 2023Site AuditConsumer dignity and choiceCompliant
05 Apr 2023Site AuditOngoing assessment and planning with consumersCompliant
05 Apr 2023Site AuditPersonal care and clinical careCompliant
05 Apr 2023Site AuditServices and supports for daily livingCompliant
05 Apr 2023Site AuditOrganisation’s service environmentCompliant
05 Apr 2023Site AuditFeedback and complaintsCompliant
05 Apr 2023Site AuditHuman resourcesCompliant
05 Apr 2023Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

16 events

  1. Assessment contact Performance Report

    An assessment contact was conducted with this service on 10/10/2024 to 10/10/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  2. Assessment contact (performance assessment) – site

    Prepared by M Glenn

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  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 23 January 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  4. Assessment Contact - Site

    Prepared by T Wilson

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 31 August 2023 to 01 September 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Accreditation decision

    Following a site audit conducted on 28 February 2023 to 02 March 2023, the Commission made a decision on 05 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 15 April 2026.

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  7. Site Audit

    Prepared by K. Spurrell

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 15 October 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Site audit Performance Report

    A site audit was conducted with this service on 28 February 2023 to 02 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  10. Accreditation decision

    Following a site audit conducted on 10 to 12 February 2020, the Commission made a decision on 2 March 2020 to re-accredit this service. The period of accreditation of the service will expire on 15 April 2023. The Performance Report is attached.

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  11. Non-compliance update

    Following an assessment contact conducted on 03 October 2019, the Commission made a decision that the approved provider of the service is non-compliant with 2 requirements of the Aged Care Quality Standards.

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  12. Compliance monitoring update

    An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 31 January 2019 at Walkerville Residential Care Centre to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.

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  13. Assessment

    Following an audit we decided that this home met 42 of the 44 expected outcomes of the Accreditation Standards. This home remains accredited until 15 April 2020.

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  14. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 15 April 2020.

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  15. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 15 April 2017.

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  16. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.