Bolton Clarke Trevi Court

active
ResidentialRSL Care RDNS LimitedSite ARCH-05507Service rsl care rdns limited::bolton clarke trevi court::essendon::3040

Overview

Care typeResidential
Operational places54
RegionEssendon (West) - Aberfeldie (SA2)

Location

Essendon (West) - Aberfeldie (SA2)

95 Bulla Road, ESSENDON, VIC, 3040

Star ratings

Latest — May 2026

Jul 2024 — 3Nov 2024 — 3Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing4
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (8 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645334
Feb 202645534
Oct 202544434
Aug 202544534
May 202544533
Jan 202544533
Nov 202434333
Jul 202434433

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
19 Sept 2023Site AuditConsumer dignity and choiceCompliant
19 Sept 2023Site AuditOngoing assessment and planning with consumersCompliant
19 Sept 2023Site AuditPersonal care and clinical careCompliant
19 Sept 2023Site AuditServices and supports for daily livingCompliant
19 Sept 2023Site AuditOrganisation’s service environmentCompliant
19 Sept 2023Site AuditFeedback and complaintsCompliant
19 Sept 2023Site AuditHuman resourcesCompliant
19 Sept 2023Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

10 events

  1. Accreditation decision

    Following a site audit conducted on 07 August 2023 to 09 August 2023, the Commission made a decision on 19 September 2023 to re-accredit this service. The period of accreditation of the service will expire on 23 December 2026.

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  2. Site Audit

    Prepared by A. Douglas

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  3. Site audit Performance Report

    A site audit was conducted with this service on 07 August 2023 to 09 August 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Accreditation decision

    Following a site audit conducted on 25 November 2020 to 26 November 2020, the Commission made a decision on 23 December 2020 to re-accredit this service. The period of accreditation of the service will expire on 23 December 2023.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 July 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Site audit Performance Report

    A site audit was conducted with this service on 25 November 2020 to 26 November 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 5 January 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 July 2020.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 July 2017.

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  10. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.