Bolton Clarke The Terraces

active

ResidentialRSL Care RDNS LimitedSite ARCH-05469Service rsl care rdns limited::bolton clarke the terraces::varsity lakes::4227

Overview

Care typeResidential

Operational places151

RegionVarsity Lakes (SA2)

Varsity Lakes (SA2)

2 Lake Street, VARSITY LAKES, QLD, 4227

Latest — May 2026

4Overall

Compliance4

Quality measures3

Residents' experience3

Staffing4

Compared nationally

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (8 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	4	4	3	3	4
Feb 2026	4	4	3	3	4
Oct 2025	4	4	5	3	4
Aug 2025	4	4	5	3	4
May 2025	–	4	3	–	4
Jan 2025	–	–	–	–	–
Nov 2024	–	–	–	–	–
Jul 2024	–	–	–	–	–

8 recorded

Date	Type	Requirement	Severity	Finding	Status
14 Mar 2023	Site Audit	–	–	Consumer dignity and choice	Compliant
14 Mar 2023	Site Audit	–	–	Ongoing assessment and planning with consumers	Compliant
14 Mar 2023	Site Audit	–	–	Personal care and clinical care	Compliant
14 Mar 2023	Site Audit	–	–	Services and supports for daily living	Compliant
14 Mar 2023	Site Audit	–	–	Organisation’s service environment	Compliant
14 Mar 2023	Site Audit	–	–	Feedback and complaints	Compliant
14 Mar 2023	Site Audit	–	–	Human resources	Compliant
14 Mar 2023	Site Audit	–	–	Organisational governance	Non-compliant

8 events

Accreditation decisionMar 14, 2023
Following a site audit conducted on 23 January 2023 to 25 January 2023, the Commission made a decision on 14 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 23 April 2026.
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Site AuditMar 14, 2023
Prepared by J. Howard
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Site audit Performance ReportJan 25, 2023
A site audit was conducted with this service on 23 January 2023 to 25 January 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Accreditation decisionMar 8, 2022
Following a site audit conducted on the 06 August 2019 to 08 August 2019, the Commission made a decision 12 September 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 08 March 2022. The period of accreditation of the service will expire on 23 April 2023.
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AssessmentAug 8, 2019
Following a site audit the Commission made a decision on 12 September 2019 that this service met all of the Aged Care Quality Standards. The service is re-accredited for three years until 23 October 2022.
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AssessmentJul 21, 2016
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 October 2019.
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AssessmentAug 22, 2013
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AssessmentAug 19, 2010
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0 recorded

No regulatory actions recorded.