Bolton Clarke The Ormsby

active
ResidentialRSL Care RDNS LimitedSite ARCH-05486Service rsl care rdns limited::bolton clarke the ormsby::buderim::4556

Overview

Care typeResidential
Operational places140
RegionBuderim - North (SA2)

Location

Buderim - North (SA2)

112 Burnett Street, BUDERIM, QLD, 4556

Star ratings

Latest — May 2026

Aug 2025 — 2Oct 2025 — 4Feb 2026 — 3May 2026 — 44Overall
Compliance3
Quality measures5
Residents' experience4
Staffing4
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (8 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202643544
Feb 202633443
Oct 202543344
Aug 202522343
May 2025442
Jan 2025
Nov 2024
Jul 2024

Compliance findings

12 recorded

DateTypeRequirementSeverityFindingStatus
12 Mar 2025Assessment contact (performance assessment) – siteOngoing assessment and planning with consumersNot applicable
12 Mar 2025Assessment contact (performance assessment) – sitePersonal care and clinical care NotCompliant
12 Mar 2025Assessment contact (performance assessment) – siteHuman resourcesNot applicable
12 Mar 2025Assessment contact (performance assessment) – siteOrganisational governance NotCompliant
24 Apr 2023Site AuditConsumer dignity and choiceCompliant
24 Apr 2023Site AuditOngoing assessment and planning with consumersCompliant
24 Apr 2023Site AuditPersonal care and clinical careCompliant
24 Apr 2023Site AuditServices and supports for daily livingCompliant
24 Apr 2023Site AuditOrganisation’s service environmentCompliant
24 Apr 2023Site AuditFeedback and complaintsCompliant
24 Apr 2023Site AuditHuman resourcesCompliant
24 Apr 2023Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

8 events

  1. Assessment contact (performance assessment) – site

    Prepared by Kimberley Reed

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  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 06 February 2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  3. Accreditation decision

    Following a site audit conducted on 15 March 2023 to 17 March 2023, the Commission made a decision on 24 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 26 April 2026.

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  4. Site Audit

    Prepared by G. Hope-Simpson

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 26 October 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Site audit Performance Report

    A site audit was conducted with this service on 15 March 2023 to 17 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  7. Accreditation decision

    Following a site audit conducted on 29 to 31 January 2020, the Commission made a decision on 11 March 2020 to re-accredit this service. The period of accreditation of the service will expire on 26 April 2023. The Performance Report is attached.

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  8. Assessment

    This is a new home and is accredited for one year until 26 April 2020. We made the decision on 26 April 2019.

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Regulatory actions

0 recorded

No regulatory actions recorded.