Bolton Clarke The Ashley
activeOverview
Location
Reservoir - South West (SA2)
17-21 Ashley Street, RESERVOIR, VIC, 3073
Star ratings
Latest — May 2026
Compliance findings
11 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 03 Feb 2025 | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 03 Feb 2025 | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 03 Feb 2025 | Site Audit | – | – | Personal care and clinical care | Compliant |
| 03 Feb 2025 | Site Audit | – | – | Services and supports for daily living | Compliant |
| 03 Feb 2025 | Site Audit | – | – | Organisation’s service environment | Compliant |
| 03 Feb 2025 | Site Audit | – | – | Feedback and complaints | Compliant |
| 03 Feb 2025 | Site Audit | – | – | Human resources | Compliant |
| 03 Feb 2025 | Site Audit | – | – | Organisational governance | Compliant |
| 29 Feb 2024 | Assessment contact (performance assessment) – site | – | – | Personal care and clinical care | Not applicable |
| 29 Feb 2024 | Assessment contact (performance assessment) – site | – | – | Services and supports for daily living | Not applicable |
| 29 Feb 2024 | Assessment contact (performance assessment) – site | – | – | Human resources | Not applicable |
Accreditation & assessment timeline
13 events
- Accreditation decision
Following a site audit conducted on 07 January 2025 to 09 January 2025, the Commission made a decision on 03 February 2025 to re-accredit this service. The period of accreditation of the service will expire on 19 April 2028.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 07/01/2025 to 09/01/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact (performance assessment) – sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 08 February 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 15 March 2022 to 17 March 2022, the Commission made a decision on 19 April 2022 to re-accredit this service. The period of accreditation of the service will expire on 19 April 2025.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 15 March 2022 to 17 March 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 29 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 29 December 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 June 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 June 2018.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.