Bolton Clarke Tantula Rise

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ResidentialRSL Care RDNS LimitedSite ARCH-05491Service rsl care rdns limited::bolton clarke tantula rise::alexandra headland::4572

Overview

Care typeResidential
Operational places120
RegionMooloolaba - Alexandra Headland (SA2)

Location

Mooloolaba - Alexandra Headland (SA2)

96 Tantula Road West, ALEXANDRA HEADLAND, QLD, 4572

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures1
Residents' experience4
Staffing5
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645145
Feb 202645244
Oct 202545333
Aug 202545333
May 202545434
Jan 202545334
Nov 202445333
Jul 202445333
May 202435332
Feb 202435332
Dec 202335232
Aug 202335331
May 202334331

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
23 Jan 2023Site AuditConsumer dignity and choiceCompliant
23 Jan 2023Site AuditOngoing assessment and planning with consumersCompliant
23 Jan 2023Site AuditPersonal care and clinical careCompliant
23 Jan 2023Site AuditServices and supports for daily livingCompliant
23 Jan 2023Site AuditOrganisation’s service environmentCompliant
23 Jan 2023Site AuditFeedback and complaintsCompliant
23 Jan 2023Site AuditHuman resourcesCompliant
23 Jan 2023Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

11 events

  1. Accreditation decision

    Following a site audit conducted on 30 November 2022 to 02 December 2022, the Commission made a decision on 23 January 2023 to re-accredit this service. The period of accreditation of the service will expire on 25 January 2026.

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  2. Site Audit

    Prepared by K. Spurrell

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 21 July 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Site audit Performance Report

    A site audit was conducted with this service on 30 November 2022 to 02 December 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  5. Accreditation decision

    Following a site audit conducted on 13 November 2018 to 15 November 2018, the Commission made a decision on 10 December 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 09 June 2021. The period of accreditation of the service will expire on 25 January 2023.

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  6. Assessment contact Performance Report

    An assessment contact was conducted with this service on 01 October 2020 to 02 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 25 January 2022.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 25 August 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 25 January 2019. The reconsideration decision and audit report is attached.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 25 August 2018.

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  10. Assessment
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  11. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.