Bolton Clarke Tannoch Brae

active

ResidentialRSL Care RDNS LimitedSite ARCH-05499Service rsl care rdns limited::bolton clarke tannoch brae::st albans park::3219

Overview

ProviderRSL Care RDNS Limited

Care typeResidential

Operational places50

RegionNewcomb - Moolap (SA2)

Location

Newcomb - Moolap (SA2)

46 Aldershot Road, ST ALBANS PARK, VIC, 3219

Star ratings

Latest — May 2026

5Overall

Compliance5

Quality measures4

Residents' experience4

Staffing5

Compared nationally

Rated higher than 94% of 2,244 rated services nationally.

Ratings over time (8 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	5	5	4	4	5
Feb 2026	4	5	4	4	4
Oct 2025	4	4	5	4	3
Aug 2025	4	4	4	4	3
May 2025	4	4	4	4	3
Jan 2025	4	4	5	4	3
Nov 2024	3	4	3	3	3
Jul 2024	3	4	4	3	3

Compliance findings

8 recorded

Date	Type	Requirement	Severity	Finding	Status
10 Feb 2023	Site Audit	–	–	Consumer dignity and choice	Compliant
10 Feb 2023	Site Audit	–	–	Ongoing assessment and planning with consumers	Compliant
10 Feb 2023	Site Audit	–	–	Personal care and clinical care	Compliant
10 Feb 2023	Site Audit	–	–	Services and supports for daily living	Compliant
10 Feb 2023	Site Audit	–	–	Organisation’s service environment	Compliant
10 Feb 2023	Site Audit	–	–	Feedback and complaints	Compliant
10 Feb 2023	Site Audit	–	–	Human resources	Compliant
10 Feb 2023	Site Audit	–	–	Organisational governance	Compliant

Accreditation & assessment timeline

9 events

Accreditation decisionFeb 10, 2023
Following a site audit conducted on 22 November 2022 to 24 November 2022, the Commission made a decision on 10 February 2023 to re-accredit this service. The period of accreditation of the service will expire on 10 March 2026.
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Site AuditFeb 10, 2023
Prepared by James Howard
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Site audit Performance ReportNov 24, 2022
A site audit was conducted with this service on 22 November 2022 to 24 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Accreditation decisionJan 18, 2022
Following a site audit conducted on 04 June 2019 to 05 June 2019, the Commission made a decision 30 June 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 18 January 2022. The period of accreditation of the service will expire on 10 March 2023.
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AssessmentJun 5, 2019
Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 10 September 2022.
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AssessmentAug 19, 2015
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 10 November 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 10 September 2019. The reconsideration decision and audit report is attached.
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AssessmentAug 19, 2015
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 10 November 2018.
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AssessmentAug 15, 2012
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AssessmentAug 25, 2009
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Regulatory actions

0 recorded

No regulatory actions recorded.