Bolton Clarke Sutton Park

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ResidentialRSL Care RDNS LimitedSite ARCH-05514Service rsl care rdns limited::bolton clarke sutton park::melton south::3338

Overview

Care typeResidential
Operational places113
RegionMelton South - Weir Views (SA2)

Location

Melton South - Weir Views (SA2)

126-134 Exford Road, MELTON SOUTH, VIC, 3338

Star ratings

Latest — May 2026

May 2025 — 3Aug 2025 — 4Oct 2025 — 3Feb 2026 — 4May 2026 — 44Overall
Compliance4
Quality measures3
Residents' experience3
Staffing4
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (8 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202644334
Feb 202644534
Oct 202534333
Aug 202544533
May 202534433
Jan 20253
Nov 2024
Jul 2024

Compliance findings

16 recorded

DateTypeRequirementSeverityFindingStatus
16 Dec 2022Site AuditConsumer dignity and choiceCompliant
16 Dec 2022Site AuditOngoing assessment and planning with consumersCompliant
16 Dec 2022Site AuditPersonal care and clinical careCompliant
16 Dec 2022Site AuditServices and supports for daily livingCompliant
16 Dec 2022Site AuditOrganisation’s service environmentCompliant
16 Dec 2022Site AuditFeedback and complaintsCompliant
16 Dec 2022Site AuditHuman resourcesCompliant
16 Dec 2022Site AuditOrganisational governanceCompliant
19 Oct 2022Assessment Contact - SiteConsumer dignity and choiceNot applicable
19 Oct 2022Assessment Contact - SiteOngoing assessment and planning with consumersNot applicable
19 Oct 2022Assessment Contact - SitePersonal care and clinical careNot applicable
19 Oct 2022Assessment Contact - SiteServices and supports for daily livingNot applicable
19 Oct 2022Assessment Contact - SiteOrganisation’s service environmentNot applicable
19 Oct 2022Assessment Contact - SiteFeedback and complaintsNot applicable
19 Oct 2022Assessment Contact - SiteHuman resourcesNot applicable
19 Oct 2022Assessment Contact - SiteOrganisational governanceNot applicable

Accreditation & assessment timeline

12 events

  1. Accreditation decision

    Following a site audit conducted on 02 November 2022 to 04 November 2022, the Commission made a decision on 16 December 2022 to re-accredit this service. The period of accreditation of the service will expire on 12 February 2026.

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  2. Site Audit

    Prepared by Grace Hope-Simpson

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  3. Site audit Performance Report

    A site audit was conducted with this service on 02 November 2022 to 04 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Assessment Contact - Site

    Prepared by Jia Liau

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 05 October 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Assessment contact Performance Report

    An assessment contact was conducted with this service on 30 June 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  7. Accreditation decision

    Following a site audit conducted on 05 January 2021 to 06 January 2021, the Commission made a decision on 12 February 2021 to re-accredit this service. The period of accreditation of the service will expire on 12 February 2023.

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  8. Site audit Performance Report

    A site audit was conducted with this service on 05 January 2021 to 06 January 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  9. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 16 July 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 16 January 2021.

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  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 16 January 2018.

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  12. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.