Bolton Clarke Sunset Ridge

active

ResidentialRSL Care RDNS LimitedSite ARCH-05454Service rsl care rdns limited::bolton clarke sunset ridge::zilzie::4710

Overview

ProviderRSL Care RDNS Limited

Care typeResidential

Operational places120

RegionEmu Park (SA2)

Location

Emu Park (SA2)

Lot 61, Svendsen Road, ZILZIE, QLD, 4710

Star ratings

Latest — May 2026

4Overall

Compliance5

Quality measures3

Residents' experience3

Staffing3

Compared nationally

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	4	5	3	3	3
Feb 2026	4	5	4	3	2
Oct 2025	4	5	5	3	2
Aug 2025	4	5	5	3	3
May 2025	4	5	5	3	2
Jan 2025	4	5	5	3	2
Nov 2024	4	5	5	3	3
Jul 2024	4	5	4	3	2
May 2024	3	4	3	4	1
Feb 2024	3	4	3	4	2
Dec 2023	4	4	4	4	2
Aug 2023	4	4	5	4	2
May 2023	3	4	4	3	2

Compliance findings

8 recorded

Date	Type	Requirement	Severity	Finding	Status
05 May 2023	Site Audit	–	–	Consumer dignity and choice	Compliant
05 May 2023	Site Audit	–	–	Ongoing assessment and planning with consumers	Compliant
05 May 2023	Site Audit	–	–	Personal care and clinical care	Compliant
05 May 2023	Site Audit	–	–	Services and supports for daily living	Compliant
05 May 2023	Site Audit	–	–	Organisation’s service environment	Compliant
05 May 2023	Site Audit	–	–	Feedback and complaints	Compliant
05 May 2023	Site Audit	–	–	Human resources	Compliant
05 May 2023	Site Audit	–	–	Organisational governance	Compliant

Accreditation & assessment timeline

10 events

Accreditation decisionMay 5, 2023
Following a site audit conducted on 21 March 2023 to 23 March 2023, the Commission made a decision on 05 May 2023 to re-accredit this service. The period of accreditation of the service will expire on 05 May 2026.
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Site AuditMay 5, 2023
Prepared by G. Hope-Simpson
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Site audit Performance ReportMar 23, 2023
A site audit was conducted with this service on 21 March 2023 to 23 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Exceptional CircumstancesNov 28, 2022
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 8 June 2023 The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
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Assessment contact Performance ReportApr 28, 2021
An assessment contact was conducted with this service on 27 April 2021 to 28 April 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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Assessment contact Performance ReportDec 22, 2020
An assessment contact was conducted with this service on 17 December 2020 to 22 December 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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AssessmentOct 17, 2019
Following a site audit the Commission made a decision on 07 November 2019 that this service met all of the Aged Care Quality Standards. The service is re-accredited for three years until 08 December 2022.
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AssessmentSep 8, 2016
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 08 December 2019.
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AssessmentSep 12, 2013
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AssessmentSep 16, 2010
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Regulatory actions

0 recorded

No regulatory actions recorded.