Bolton Clarke Rosemore

active
ResidentialRSL Care RDNS LimitedSite ARCH-05534Service rsl care rdns limited::bolton clarke rosemore::belmore::2192

Overview

Care typeResidential
Operational places78
RegionBelmore - Belfield (SA2)

Location

Belmore - Belfield (SA2)

18 Kingsgrove Road, BELMORE, NSW, 2192

Star ratings

Latest — May 2026

Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures5
Residents' experience3
Staffing5
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (8 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645535
Feb 202645533
Oct 202544542
Aug 202544542
May 202544543
Jan 202544543
Nov 202444533
Jul 202444533

Compliance findings

2 recorded

DateTypeRequirementSeverityFindingStatus
02 Nov 2023Assessment contact (performance assessment) – siteFeedback and complaintsNot applicable
02 Nov 2023Assessment contact (performance assessment) – siteHuman resourcesNot applicable

Accreditation & assessment timeline

18 events

  1. Accreditation decision

    Following a site audit conducted on 28 June 2022 to 30 June 2022, the Commission made a decision on 05 August 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 15 July 2025. The period of accreditation of the service will expire on 05 February 2026.

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  2. Assessment contact (performance assessment) – site

    Prepared by G Cherry

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  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 05 October 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  4. Accreditation decision

    Following a site audit conducted on 28 June 2022 to 30 June 2022, the Commission made a decision on 05 August 2022 to re-accredit this service. The period of accreditation of the service will expire on 05 August 2025.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 28 June 2022 to 30 June 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 26 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Assessment contact Performance Report

    An assessment contact was conducted with this service on 11 November 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 26 April 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Assessment contact Performance Report

    An assessment contact was conducted with this service on 07 April 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  10. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 26 October 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  11. Assessment contact Performance Report

    An assessment contact was conducted with this service on 29 October 2020 to 30 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  12. Compliance monitoring update

    An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 16 September 2019 at Rosemore Aged Care to monitor the service’s progress in meeting the Aged Care Quality Standards. The Commission found the service complies with all Aged Care Quality Standards.

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  13. Assessment

    Following an audit we decided that this home met 40 of 44 expected outcomes of the Accreditation Standards. We decided to vary this home's accreditation period. This home is now accredited until 26 April 2021.

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  14. Serious risk decision

    Following a review audit conducted on 13 - 15 March 2019, a delegate of the Aged Care Quality and Safety Commissioner made a decision that Allity Pty Ltd failed to meet four expected outcomes in the Accreditation Standards in relation to Rosemore Aged Care. On 5 April 2019 a decision was made that failure to meet one of these expected outcomes has placed the safety, health or wellbeing of consumers of the service at serious risk. The Department of Health has been notified of the risk. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time. The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.

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  15. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 26 August 2021.

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  16. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 26 August 2018.

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  17. Assessment
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  18. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.