Bolton Clarke Ridgehaven
activeOverview
Location
St Agnes - Ridgehaven (SA2)
3 HAZEL Grove, RIDGEHAVEN, SA, 5097
Star ratings
Latest — May 2026
Compliance findings
8 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 01 Oct 2024 | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 01 Oct 2024 | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 01 Oct 2024 | Site Audit | – | – | Personal care and clinical care | Compliant |
| 01 Oct 2024 | Site Audit | – | – | Services and supports for daily living | Compliant |
| 01 Oct 2024 | Site Audit | – | – | Organisation’s service environment | Compliant |
| 01 Oct 2024 | Site Audit | – | – | Feedback and complaints | Compliant |
| 01 Oct 2024 | Site Audit | – | – | Human resources | Compliant |
| 01 Oct 2024 | Site Audit | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
14 events
- Accreditation decision
Following a site audit conducted on 28 August 2024 to 30 August 2024, the Commission made a decision on 01 October 2024 to re-accredit this service. The period of accreditation of the service will expire on 27 January 2028.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 28/08/2024 to 30/08/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 23 November 2021 to 25 November 2021, the Commission made a decision on 27 January 2022 to re-accredit this service. The period of accreditation of the service will expire on 27 January 2025.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 23 November 2021 to 25 November 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 29 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 17 August 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 29 December 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Compliance update
Following an assessment contact conducted on 22 January 2020, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.
source ↗ - Non-compliance update
Following an assessment contact conducted on 08 October 2019, the Commission made a decision that the approved provider of the service is non-compliant with 2 requirements of the Aged Care Quality Standards..
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 June 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 June 2018.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.