CareGraph

Bolton Clarke Riddell Gardens

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ResidentialRSL Care RDNS LimitedSite ARCH-05529Service rsl care rdns limited::bolton clarke riddell gardens::sunbury::3429

Overview

ProviderRSL Care RDNS Limited
Care typeResidential
Operational places72
RegionSunbury (SA2)

Location

Sunbury (SA2)

10 Spavin Drive, SUNBURY, VIC, 3429

Star ratings

Latest — May 2026

Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 3Oct 2025 — 3Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (8 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645333
Feb 202645334
Oct 202534333
Aug 202534532
May 202534333
Jan 202534333
Nov 202434333
Jul 202434433

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
02 May 2023Site Audit––Consumer dignity and choiceCompliant
02 May 2023Site Audit––Ongoing assessment and planning with consumersCompliant
02 May 2023Site Audit––Personal care and clinical careCompliant
02 May 2023Site Audit––Services and supports for daily livingCompliant
02 May 2023Site Audit––Organisation’s service environmentCompliant
02 May 2023Site Audit––Feedback and complaintsCompliant
02 May 2023Site Audit––Human resourcesCompliant
02 May 2023Site Audit––Organisational governanceCompliant

Accreditation & assessment timeline

8 events

  1. Accreditation decision

    Following a site audit conducted on 14 March 2023 to 16 March 2023, the Commission made a decision on 02 May 2023 to re-accredit this service. The period of accreditation of the service will expire on 02 May 2026.

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  2. Site Audit

    Prepared by M. Nassif

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  3. Site audit Performance Report

    A site audit was conducted with this service on 14 March 2023 to 16 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 12 September 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Accreditation decision

    Following a site audit conducted on 12 to 13 December 2019, the Commission made a decision on 8 January 2020 to re-accredit this service. The period of accreditation of the service will expire on 12 March 2023. The Performance Report is attached.

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  6. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 12 March 2020.

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  7. Assessment
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  8. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.