Bolton Clarke Princeton View

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ResidentialRSL Care RDNS LimitedSite ARCH-05484Service rsl care rdns limited::bolton clarke princeton view::brighton east::3187

Overview

Care typeResidential
Operational places128
RegionBrighton East (SA2)

Location

Brighton East (SA2)

29 Heathfield Road, BRIGHTON EAST, VIC, 3187

Star ratings

Latest — May 2026

Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 3Aug 2025 — 3Oct 2025 — 3Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (8 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645333
Feb 202645533
Oct 202534333
Aug 202534532
May 202534532
Jan 202544533
Nov 202444533
Jul 202444533

Compliance findings

10 recorded

DateTypeRequirementSeverityFindingStatus
16 Oct 2023Site AuditConsumer dignity and choiceCompliant
16 Oct 2023Site AuditOngoing assessment and planning with consumersCompliant
16 Oct 2023Site AuditPersonal care and clinical careCompliant
16 Oct 2023Site AuditServices and supports for daily livingCompliant
16 Oct 2023Site AuditOrganisation’s service environmentCompliant
16 Oct 2023Site AuditFeedback and complaintsCompliant
16 Oct 2023Site AuditHuman resourcesCompliant
16 Oct 2023Site AuditOrganisational governanceCompliant
15 Feb 2023Assessment Contact - SitePersonal care and clinical careNot applicable
15 Feb 2023Assessment Contact - SiteOrganisational governanceNot applicable

Accreditation & assessment timeline

14 events

  1. Accreditation decision

    Following a site audit conducted on 05 September 2023 to 07 September 2023, the Commission made a decision on 16 October 2023 to re-accredit this service. The period of accreditation of the service will expire on 05 February 2027.

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  2. Site Audit

    Prepared by A. Douglas

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  3. Site audit Performance Report

    A site audit was conducted with this service on 05 September 2023 to 07 September 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Assessment Contact - Site

    Prepared by N Eastwood

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 22 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Assessment contact Performance Report

    An assessment contact was conducted with this service on 13 September 2021 to 23 September 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  7. Assessment contact Performance Report

    An assessment contact was conducted with this service on 13 May 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  8. Accreditation decision

    Following a site audit conducted on 05 January 2021 to 06 January 2021, the Commission made a decision on 05 February 2021 to re-accredit this service. The period of accreditation of the service will expire on 05 February 2024.

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  9. Site audit Performance Report

    A site audit was conducted with this service on 05 January 2021 to 06 January 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  10. Assessment contact Performance Report

    An assessment contact was conducted with this service on 28 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  11. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 24 April 2021.

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  12. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 03 October 2020.

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  13. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 03 October 2017.

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  14. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.