CareGraph

Bolton Clarke Pioneers

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ResidentialRSL Care RDNS LimitedSite ARCH-05523Service rsl care rdns limited::bolton clarke pioneers::longreach::4730

Overview

ProviderRSL Care RDNS Limited
Care typeResidential
Operational places59
RegionLongreach (SA2)

Location

Longreach (SA2)

1 Sparrow Street, LONGREACH, QLD, 4730

Star ratings

Latest — May 2026

Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing5
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (11 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645345
Feb 202645343
Oct 202545343
Aug 202545242
May 202545242
Jan 202545344
Nov 202445344
Jul 202445342
May 202445442
Feb 202445342
Dec 202345432

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
22 Feb 2024Site Audit––Consumer dignity and choiceCompliant
22 Feb 2024Site Audit––Ongoing assessment and planning with consumersCompliant
22 Feb 2024Site Audit––Personal care and clinical careCompliant
22 Feb 2024Site Audit––Services and supports for daily livingCompliant
22 Feb 2024Site Audit––Organisation’s service environmentCompliant
22 Feb 2024Site Audit––Feedback and complaintsCompliant
22 Feb 2024Site Audit––Human resourcesCompliant
22 Feb 2024Site Audit––Organisational governanceCompliant

Accreditation & assessment timeline

8 events

  1. Accreditation decision

    Following a site audit conducted on 06 February 2024 to 08 February 2024, the Commission made a decision on 22 February 2024 to re-accredit this service. The period of accreditation of the service will expire on 09 April 2027.

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  2. Site Audit

    Prepared by Denise McDonald

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  3. Site audit Performance Report

    A site audit was conducted with this service on 01 March 2021 to 04 March 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 11 June 2021.

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  5. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 December 2020.

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  6. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 December 2017.

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  7. Assessment
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  8. Site audit Performance Report

    A site audit was conducted with this service on 06 February 2024 to 08 February 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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Regulatory actions

0 recorded

No regulatory actions recorded.