Bolton Clarke Newmans on the Park

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ResidentialRSL Care RDNS LimitedSite ARCH-05513Service rsl care rdns limited::bolton clarke newmans on the park::templestowe::3106

Overview

ProviderRSL Care RDNS Limited

Care typeResidential

Operational places108

RegionTemplestowe (SA2)

Location

Templestowe (SA2)

33 Newmans Road, TEMPLESTOWE, VIC, 3106

Star ratings

Latest — May 2026

4Overall

Compliance4

Quality measures3

Residents' experience3

Staffing5

Compared nationally

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (8 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	4	4	3	3	5
Feb 2026	4	4	3	3	5
Oct 2025	4	4	4	3	4
Aug 2025	–	4	5	–	4
May 2025	–	4	4	–	4
Jan 2025	–	–	–	–	–
Nov 2024	–	–	–	–	–
Jul 2024	–	–	–	–	–

Compliance findings

8 recorded

Date	Type	Requirement	Severity	Finding	Status
10 Feb 2023	Site Audit	–	–	Consumer dignity and choice	Compliant
10 Feb 2023	Site Audit	–	–	Ongoing assessment and planning with consumers	Compliant
10 Feb 2023	Site Audit	–	–	Personal care and clinical care	Compliant
10 Feb 2023	Site Audit	–	–	Services and supports for daily living	Compliant
10 Feb 2023	Site Audit	–	–	Organisation’s service environment	Compliant
10 Feb 2023	Site Audit	–	–	Feedback and complaints	Compliant
10 Feb 2023	Site Audit	–	–	Human resources	Compliant
10 Feb 2023	Site Audit	–	–	Organisational governance	Compliant

Accreditation & assessment timeline

9 events

Accreditation decisionFeb 10, 2023
Following a site audit conducted on 15 November 2022 to 17 November 2022, the Commission made a decision on 10 February 2023 to re-accredit this service. The period of accreditation of the service will expire on 10 February 2026.
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Site AuditFeb 10, 2023
Prepared by James Howard
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Exceptional CircumstancesNov 28, 2022
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 29 June 2023 The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
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Site audit Performance ReportNov 17, 2022
A site audit was conducted with this service on 15 November 2022 to 17 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Assessment contact Performance ReportApr 26, 2021
An assessment contact was conducted with this service on 26 April 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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AssessmentOct 17, 2019
Following a site audit the Commission made a decision on 12 November 2019 that this service met all of the Aged Care Quality Standards. The service is re-accredited for three years until 29 December 2022.
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AssessmentOct 12, 2016
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 December 2019.
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AssessmentOct 2, 2013
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AssessmentOct 13, 2010
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Regulatory actions

0 recorded

No regulatory actions recorded.