Bolton Clarke Moreton Shores

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ResidentialRSL Care RDNS LimitedSite ARCH-05518Service rsl care rdns limited::bolton clarke moreton shores::thornlands::4164

Overview

Care typeResidential
Operational places120
RegionThornlands (SA2)

Location

Thornlands (SA2)

87-113 KING STREET, THORNLANDS, QLD, 4164

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 4Feb 2024 — 3May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing5
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645335
Feb 202645435
Oct 202545435
Aug 202545334
May 202545334
Jan 202545345
Nov 202445443
Jul 202445542
May 202445342
Feb 202435332
Dec 202345333
Aug 202335331
May 202335321

Compliance findings

9 recorded

DateTypeRequirementSeverityFindingStatus
12 Nov 2024Assessment contact (performance assessment) – siteHuman resourcesNot Applicable
22 Sept 2022Site AuditConsumer dignity and choiceCompliant
22 Sept 2022Site AuditOngoing assessment and planning with consumersCompliant
22 Sept 2022Site AuditPersonal care and clinical careCompliant
22 Sept 2022Site AuditServices and supports for daily livingCompliant
22 Sept 2022Site AuditOrganisation’s service environmentCompliant
22 Sept 2022Site AuditFeedback and complaintsCompliant
22 Sept 2022Site AuditHuman resourcesCompliant
22 Sept 2022Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

12 events

  1. Assessment contact (performance assessment) – site

    Prepared by E. Blance

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  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 24/10/2024 to 24/10/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  3. Accreditation decision

    Following a site audit conducted on 08 August 2022 to 11 August 2022, the Commission made a decision on 22 September 2022 to re-accredit this service. The period of accreditation of the service will expire on 06 December 2025.

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  4. Site Audit

    Prepared by T Wurf

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  5. Site audit Performance Report

    A site audit was conducted with this service on 08 August 2022 to 11 August 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Accreditation decision

    Following a site audit conducted on 11 March 2019 to 13 March 2019, the Commission made a decision on 10 April 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 03 November 2021. The period of accreditation of the service will expire on 06 December 2022.

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  7. Assessment contact Performance Report

    An assessment contact was conducted with this service on 06 July 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 06 June 2022.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 06 November 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 06 June 2019. The reconsideration decision and audit report is attached.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 06 November 2018.

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  11. Assessment
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  12. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.