Bolton Clarke Montclaire

active
ResidentialRSL Care RDNS LimitedSite ARCH-05479Service rsl care rdns limited::bolton clarke montclaire::brighton::3186

Overview

Care typeResidential
Operational places40
RegionBrighton (Vic.) (SA2)

Location

Brighton (Vic.) (SA2)

18 Montclair Avenue, BRIGHTON, VIC, 3186

Star ratings

Latest — May 2026

Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 3Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures5
Residents' experience3
Staffing4
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (8 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645534
Feb 202645435
Oct 202544435
Aug 202544434
May 202534332
Jan 202544334
Nov 202444544
Jul 202444344

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
20 June 2024Site AuditConsumer dignity and choiceCompliant
20 June 2024Site AuditOngoing assessment and planning with consumersCompliant
20 June 2024Site AuditPersonal care and clinical careCompliant
20 June 2024Site AuditServices and supports for daily livingCompliant
20 June 2024Site AuditOrganisation’s service environmentCompliant
20 June 2024Site AuditFeedback and complaintsCompliant
20 June 2024Site AuditHuman resourcesCompliant
20 June 2024Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

10 events

  1. Accreditation decision

    Following a site audit conducted on 14/05/2024 to 16/05/2024, the Commission made a decision on 20/06/2024 to re-accredit this service. The period of accreditation of the service will expire on 06/09/2027

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  2. Site Audit

    Prepared by Denise McDonald

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  3. Site audit Performance Report

    A site audit was conducted with this service on 14/05/2024 to 16/05/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Accreditation decision

    Following a site audit conducted on 03 August 2021 to 05 August 2021, the Commission made a decision on 06 September 2021 to re-accredit this service. The period of accreditation of the service will expire on 06 September 2024.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 03 August 2021 to 05 August 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 29 November 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 29 May 2021.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 November 2020.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 November 2017.

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  10. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.