Bolton Clarke Marten

active
ResidentialRSL Care RDNS LimitedSite ARCH-05461Service rsl care rdns limited::bolton clarke marten::largs north::5016

Overview

Care typeResidential
Operational places116
RegionNorth Haven (SA2)

Location

North Haven (SA2)

110 Strathfield Terrace, LARGS NORTH, SA, 5016

Star ratings

Latest — May 2026

Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 3Oct 2025 — 3Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures2
Residents' experience3
Staffing5
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (8 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645235
Feb 202645333
Oct 202534432
Aug 202534432
May 202534332
Jan 202534433
Nov 202434333
Jul 202434333

Compliance findings

11 recorded

DateTypeRequirementSeverityFindingStatus
16 Oct 2023Assessment Contact - SiteOngoing assessment and planning with consumersNot applicable
16 Oct 2023Assessment Contact - SiteHuman resourcesNot applicable
16 Oct 2023Assessment Contact - SiteOrganisational governanceNot applicable
13 Oct 2022Site AuditServices and supports for daily livingCompliant
13 Oct 2022Site AuditOrganisation’s service environmentCompliant
13 Oct 2022Site AuditConsumer dignity and choiceCompliant
13 Oct 2022Site AuditHuman resourcesCompliant
13 Oct 2022Site AuditOrganisational governanceCompliant
13 Oct 2022Site AuditFeedback and complaintsCompliant
13 Oct 2022Site AuditOngoing assessment and planning with consumersCompliant
13 Oct 2022Site AuditPersonal care and clinical careCompliant

Accreditation & assessment timeline

14 events

  1. Accreditation decision

    Following a site audit conducted on 24 August 2022 to 26 August 2022, the Commission made a decision on 13 October 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 20 August 2025. The period of accreditation of the service will expire 13 April 2026.

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  2. Assessment Contact - Site

    Prepared by M Glenn

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  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 08 September 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  4. Accreditation decision

    Following a site audit conducted on 24 August 2022 to 26 August 2022, the Commission made a decision on 13 October 2022 to re-accredit this service. The period of accreditation of the service will expire on 13 October 2025.

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  5. Site Audit

    Prepared by T Wilson

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  6. Site audit Performance Report

    A site audit was conducted with this service on 24 August 2022 to 26 August 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 10 February 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 10 August 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Assessment contact Performance Report

    An assessment contact was conducted with this service on 22 July 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 10 February 2022.

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  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 10 June 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 10 February 2019. The reconsideration decision and audit report is attached.

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  12. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 10 June 2018.

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  13. Assessment
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  14. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.