Bolton Clarke Lexington Gardens
activeOverview
Location
Springvale (SA2)
18 Villa Road, SPRINGVALE, VIC, 3171
Star ratings
Latest — May 2026
Compliance findings
11 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 27 June 2024 | Assessment contact (performance assessment) – site | – | – | Ongoing assessment and planning with consumers | Not applicable |
| 27 June 2024 | Assessment contact (performance assessment) – site | – | – | Personal care and clinical care | Not applicable |
| 27 June 2024 | Assessment contact (performance assessment) – site | – | – | Feedback and complaints | Not applicable |
| 28 Oct 2022 | Site Audit | – | – | Services and supports for daily living | Compliant |
| 28 Oct 2022 | Site Audit | – | – | Organisation’s service environment | Compliant |
| 28 Oct 2022 | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 28 Oct 2022 | Site Audit | – | – | Human resources | Compliant |
| 28 Oct 2022 | Site Audit | – | – | Organisational governance | Compliant |
| 28 Oct 2022 | Site Audit | – | – | Feedback and complaints | Compliant |
| 28 Oct 2022 | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 28 Oct 2022 | Site Audit | – | – | Personal care and clinical care | Compliant |
Accreditation & assessment timeline
13 events
- Accreditation decision
Following a site audit conducted on 27 September 2022 to 30 September 2022, the Commission made a decision on 28 October 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 18 August 2025. The period of accreditation of the service will expire 28 April 2026.
source ↗ - Assessment contact (performance assessment) – sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 04 June 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 27 September 2022 to 30 September 2022, the Commission made a decision on 28 October 2022 to re-accredit this service. The period of accreditation of the service will expire on 28 October 2025.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 27 September 2022 to 30 September 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 01 February 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 04 August 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Compliance monitoring update
An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 24 January 2019 at Lexington Gardens to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.
source ↗ - Assessment
Following an audit we decided that this home met 43 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 04 February 2022.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 04 February 2019.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.