Bolton Clarke Holly
activeOverview
Location
Hackham - Onkaparinga Hills (SA2)
16-24 Penneys Hill Road, HACKHAM, SA, 5163
Star ratings
Latest — May 2026
Compliance findings
12 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 17 Feb 2025 | Site Audit | – | – | Organisational governance Not | Compliant |
| 17 Feb 2025 | Site Audit | – | – | Services and supports for daily living Not | Compliant |
| 17 Feb 2025 | Site Audit | – | – | Organisation’s service environment | Compliant |
| 17 Feb 2025 | Site Audit | – | – | Feedback and complaints Not | Compliant |
| 17 Feb 2025 | Site Audit | – | – | Human resources | Compliant |
| 17 Feb 2025 | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 17 Feb 2025 | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 17 Feb 2025 | Site Audit | – | – | Personal care and clinical care Not | Compliant |
| 18 Apr 2023 | Assessment Contact - Site | – | – | Organisational governance | Not applicable |
| 18 Apr 2023 | Assessment Contact - Site | – | – | Personal care and clinical care | Not applicable |
| 04 Jan 2023 | Assessment Contact - Site | – | – | Personal care and clinical care | Not applicable |
| 04 Jan 2023 | Assessment Contact - Site | – | – | Human resources | Not applicable |
Accreditation & assessment timeline
18 events
- Assessment
The Aged Care Quality and Safety Commission (the Commission) has monitored the provider’s progress in implementing improvements in the service to ensure compliance with the Aged Care Quality Standards. Based on the information submitted by the provider, as of 12 September 2025, the Commission is satisfied actions have been taken to address the non-compliance with the Aged Care Quality Standards. The Commission will continue to monitor the provider’s performance.
source ↗ - Accreditation decision
Following a site audit conducted on 14/01/2025 to 17/01/2025, the Commission made a decision on 17/02/2025 to re-accredit this service. The period of accreditation of the service will expire on 13/05/2028.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 14 January 2025 to 17 January 2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment Contact - Sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 27 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 10 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment Contact - Sitesource ↗
- Accreditation decision
Following a site audit conducted on 08 March 2022 to 10 March 2022, the Commission made a decision on 13 May 2022 to re-accredit this service. The period of accreditation of the service will expire on 13 May 2025.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 08 March 2022 to 10 March 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 09 September 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 01 February 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 December 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 April 2018 This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 13 December 2018. The reconsideration decision and audit report is attached.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 April 2018.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.